GonnaOrder Help Center

Create Payment Requests for Custom Amounts

GonnaOrder enables you to create custom payment requests and share them with your customers. This is especially useful in cases where the customer has not paid for their order, and they are ready to leave. In that event, a waiter can create a custom payment request and share it with the customer. Such a payment is neither associated with an open table tab nor any particular order.

You can create payment requests for the table service, pickup, or delivery orders. Each request must have the amount that the customer is to pay. GonnaOrder generates a custom QR code and payment link specific to the amount requested.

The customer can either scan the QR code from the waiter’s device, or the waiter can send the payment link to the customer so they can open it on their smartphone.

To create a payment request, go to your store dashboard and select Standalone Payments from the menu. Enter the amount you would like the customer to pay and click Create Payment Request.

Create Payment Request With a Custom Amount
Custom payment request

GonnaOrder generates a payment link and a QR code for the payment request. You can copy the payment link and share it with the customer or let the customer scan the QR code on your device.

Sharable payment link and QR code for a custom amount
A payment QR code and link customized with a custom amount

It is also possible for you to take the payment by tapping the Pay online now button provided the customer agrees to give you their payment information.

Create Payment Requests for specific orders

You can create a payment request for a specific order. Such payment links and QR codes take your customer through GonnaOrder’s standalone payment process, where they can split the bill or leave tips for the waiter. Learn how to create a standalone payment link for specific order.