GonnaOrder Help Center

Create a Payment Request Link for an Order

Standalone payment is a feature that lets customers pay later for orders instead of paying upfront. It provides the experience of a customer deciding to split the bill and leave a tip. At the same time it is a way for store owners can to digitize their payments and eliminate the need for card-processing machines or cash payments when getting paid.

Offering standalone payments for orders can be helpful in many situations:

  • A walk-in customer has ordered a pickup order without having paid upfront but does not have cash and is requesting the cashier to pay. The cashier can show them a QR code to pay or send them a link via WhatsApp, Viber or SMS and they can pay on their phone.
  • A customer has ordered for home delivery but has not paid upfront. In this case, the delivery person can present them with a QR code or send them a link via WhatsApp, Viber or SMS and they use the convenience of paying via their mobile phone. They can additionally leave a tip so the delivery guy is happy.
  • A customer has ordered while they are sitting on a table but has not paid upfront. In this case, the waiter can present them with a QR code and they use the convenience of paying via their mobile phone. They can additionally split the bill and leave a tip to the waiter if they are happy with the service.

Note that a standalone payment link for an order is enabled only if at least one payment provider is enabled and the order is not part of a table open tap.

To create and share a standalone payment link for an order, go to Orders and select the specific order. Click on the order number to expand order details. On the order details page, click on Pay with link or QR code. Your store will create a sharable payment link and QR code customized with the details of the selected order.

Create a standalone payment link for a specific order
Create payment link from order details page

You can either copy the payment link generated and share it with the customer, or let the customer scan the custom QR code on your device.

Custom payment link and QR code for specificied order

When payment link or QR code is shared this way, the customer will experience the standalone payment flow where they can split the bill with other guests or leave a tip for the waiter.

Preview
Want to find out more about standalone payments and the customer experience for paying later? See it in action here.