GonnaOrder allows you to automatically print incoming orders with the help of desktop and iOS applications on your PC or mobile device. With automatic printing, every incoming order will be sent to the printer(s) you have selected. You can then decide if you will keep using the GonnaOrder order dashboard to view incoming orders in parallel to print them automatically. Here are the supported platforms:
- Windows – Supported
64-bit and 32-bit versions of Windows 10, Windows 8.x, and Windows 7. - macOS – Supported
- Linux – Supported
- iOS – Supported via the GoAdmin mobile app**
- Android – Supported via the GoAdmin mobile app**
** Restrictions may apply depending on the mobile platform and device
On This Page
- Supported Printers for Desktop Printing
- Download & Install Autoprint App on Desktop
- Enable Automatic Printing on Desktop
- Change Autoprint Preferences
- Running Autoprint App on Startup
- Automatic Application Updates
- Download & Install Autoprint app on Mobile Devices
- Enable Auto Printing on GoAdmin App
Supported Printers for Desktop Printing
The Autoprint application works best with thermal receipt printers with a paper roll of size 80mm. These are the printers that give optimal results. You can still try to use other printers with different paper sizes as may be best for your store.
You can optionally use a printer that supports Wi-Fi. This way, you don’t need to have your printer connected to your PC. However, Wi-Fi thermal printers are usually twice as expensive as non-wireless printers.
Epson and Star are some of the most popular types of printers on the market.
Besides this requirement, there is no other limitation on what kind of printers to use.
Download & Install Autoprint App on Desktop
If you already have a desktop device for your business, you can download and install the Autoprint application for your desktop. This will allow you to send all new orders to the printer without pressing a button on the keyboard.
The first thing you need to do is download the latest version of the application via the appropriate link from the options below. You can also request help from your GonnaOrder partner or contact the GonnaOrder support team if you have any trouble running the application.
If you have installed an older version and want to install the latest version, please delete the directory of the previous installation and do the installation again, following the instructions below.
Latest Version: 1.5.0.2
Download Autoprint App latest version for Windows| Version | Windows *.exe |
MacOS *.dmg |
Linux Ubuntu, Debian *.deb |
Linux RedHat, Fedora, CentOS *.rpm |
|---|---|---|---|---|
| 1.5.0.2 | Download | Download | Download | Download |
| 1.5.0.1 | Download | Download | Download | Download |
| 1.5.0.0 | Download | Download | Download | Download |
| 1.4.0.0 | Download | Download | Download | Download |
Old Version
| Version | Windows |
macOS *.zip |
Linux | ||
|---|---|---|---|---|---|
|
64 bit *.exe |
32 bit *.exe |
Ubuntu, Debian *.deb |
RedHat, Fedora, CentOS *.rpm |
||
| V 1.4.0.0 | Download | Download | Not available | Not available | Not available |
| V 1.3.1.0 | Download | Download | Not available | Download | Download |
| V 1.3.0.5 | Download | Download | Download | Download | Not available |
Installing the Autoprint Application on Windows Desktop
- Download the latest version of the application from the table above
- Navigate to your Downloads folder and double click on the GonnaOrder Autoprint App. Allow the installation if Windows alerts you that the file is from an unknown publisher and proceed.
- Autoprint will prompt you to Select a language that will be used during the installation process. Choose an appropriate language and click Ok. This is not the language that will be used for your store.
- Read and accept the license agreement and click Next to go to the next step.
- Select the start menu folder to which the application will be added. You can leave the default value suggested by the app and proceed.
- The application may create a desktop shortcut with your permission. This allows you to run the application by double-clicking the icon on your desktop.
- The options you have selected for the start menu folder and additional tasks will be presented to you for confirmation before starting the installation. At this step, you can choose to go back to update your start menu folder or change the shortcut creation choice. Click on the Install button if all the options are okay and the installation will begin.
- The installation process only takes a moment and you can click on the Finish button to exit when it is done. You will need your GonnaOrder account email and password to log in and use the Autoprint application.
The application creates desktop and menu shortcuts which you can use to launch it after closing. You may also find and launch it by clicking the search icon on the Windows taskbar and entering the name Autoprint.
Installing the Autoprint application on macOS desktop
The latest version of the Autoprint app for macOS is a zipped file containing the application files. Follow the following steps to run the application.
- Download the latest version from the appropriate link in the previous section
- Navigate to your Downloads area and extract the contents of the downloaded file to a folder of choice
- Open the folder to which you have saved the extracted files and copy the autoprint.app file
- Go to your applications folder and paste the app file
- Click on the Autoprint app to launch
After the installation, you may launch the Autoprint app through either of the following ways:
- Open the Apple menu and find Autoprint under recent items
- Launch the app from the applications folder
- Search for Autoprint using spotlight
Installing the Autoprint Application on Linux (Debian/Ubuntu)
Follow the steps below to install and run the Autoprint app on your Linux Debian/Ubuntu desktop:
- Download the latest version of the application from the Linux Debian link in the previous section
- Open or run the DEB file and follow the prompts to finish
After the initial installation, you can launch the Autoprint app from the Applications menu.
Installing the Autoprint Application on Red Hat Enterprise Linux-based Distros
The latest version of the Autoprint application for Red Hat Enterprise Linux-based distros is available as an RPM file. This file can be installed on Linux distros that use the RPM package manager including but not limited to Red Hat Linux, Fedora, CentOS, Oracle Linux, and ClearOS.
Follow the following step to install the app.
- Login as root or type su in your terminal to switch to the root user account.
- Download the Autoprint app from the downloads table.
- Navigate to the downloads location on your computer and type the installation command below:
rpm -i GonnaOrder-AutoPrint-App-Linux-1.3.1.0.rpmYou will also be able to use the rpm package manager to update a previous installation of the Autoprint app. To update, you must run the rpm command with the -U flag and a file name as below.
rpm -U <New app version file name>
Read more on how to install or upgrade RPM packages from the Red Hat customer portal.
After the initial installation, you will need to navigate to the folder containing the Autoprint application file every time you need to print orders or change settings. Therefore, we recommend you move the folder to your desktop so it is more accessible.
Enable Automatic Printing on Desktop
To enable automatic printing for your store you would need to do the following steps:
- To get started with the Autoprint app, open it and log in using your email and password. These are the same credentials you use for logging into the GonnaOrder administrator dashboard to manage your store(s). Please note that the Autoprint app does not currently support social login. If you typically use Facebook, Google, or Apple ID login, you will need to create a password for your account. See instructions for creating a password here.
- After you have successfully logged in, you will see the list of stores to which you have access. This will be the same list that you see in your GonnaOrder administrator dashboard. Next, you will need to select the store for which you want to enable automatic order printing.
- A list of printers that are connected to your desktop computer will appear on the screen. Select the printer(s) to which you would like to automatically send new orders.
- Done! You have enabled now automatic printing for your store. To disable automatic printing, you can log out or close the application.
Change Autoprint Preferences
Define the Number of Print Copies
One feature of the application is that you can define the number of copies you want to print. For example, you may want a copy of the print for the kitchen and a copy for the delivery staff. To define this, click on the printer icon at the bottom right of the page and specify the number of copies on the top of the screen.
Switch Between PDF and Image File Types for Printing
The Autoprint application allows you to choose the file type to be used for printing. We support PDF and image printing which you can change using the file icon. You may click on this icon if you are experiencing printing issues with PDF or image printing before attempting further printing troubleshooting.
Mute Notification Sound
By default, there is a notification sound when a new order arrives and the application sends the order to the printer. In case you would like to turn off this sound, you can do this easily on the bottom left of the screen by clicking on the sound icon.
Validate the Connection Is Active
When the application is connected to your store, a green message appears on the bottom left of the screen, indicating that your Connection is Active. This indicator may turn red if there is an error, indicating Connection Lost. If the latter happens, log out from the application, close it, and then restart and log in again. Alternatively, you can use the Refresh button on the bottom right section of the application.
Refresh the Application
The Autoprint application can be refreshed by clicking on the Refresh button. This applies to cases where the connection is arbitrarily lost, and when you have made changes to your store. For example, you would need to refresh the application if you renamed your store or changed your GonnaOrder URL.
Logout and Remember Previous Settings
You may log out from the application and log back in with the same or different account. When you log out and log in again with the same account, the application will remember the printer settings used in the previous session. This way you do not need to enable printing or set the number of printed copies again.
Running Autoprint App on Startup
Starting with version 1.5.0.0, the Autoprint app can now run on startup. The application will automatically open every time you start your computer and you can confirm your password to keep it running. This eliminates the chances that you would forget to open autoprint and hence miss out on order printing and notifications.
You can enable this feature by selecting the Run on startup checkbox on the app’s login screen.
Automatic Application Updates
The Autoprint app can now detect whether you are running the latest version. Whenever a new version is available, the app prompts you to update to the latest version.
The application will download and install the latest version when you click on the Update button.
Download & Install Autoprint App on Mobile Devices
GonnaOrder has a dedicated store administration application dubbed GoAdmin App. You can use the app to receive order notifications and automatically print new orders.
To start printing all new orders automatically, you need first to install the app on your iOS or Android phone or tablet. Go to the Apple App Store or Google Playstore and search for GoAdmin. Alternatively, click on the download button for your platform below to proceed.
The application is free to use and connects to your GonnaOrder account using your email and password or a social account you have connected to GonnaOrder.
Enable Auto Printing on GoAdmin App
Order auto printing happens the same way on the GoAdmin app as it does on the desktop Autoprint App. After installing the GoAdmin app, log in with your account and navigate to Orders.
Mark the checkbox labeled Automatically print incoming orders.
Tips
- You must first add printers before you can enable automatic order printing. See the GoAdmin app help section for details
- You must first enable order notification on GoAdmin for you to enable automatic order printing