We talked to Ashwan Badwhar, Operations Director at Indian Essence by Atul Kochhar, about current business challenges and the solutions the GonnaOrder digital ordering platform offers his company to increase revenue and provide the best delivery service to their clients.
The impact of Coronavirus is subsiding in different countries across the world. In turn, the hospitality industry players have their fingers crossed hoping that the decline will bring positive change in 2021.
In 2020, in a matter of weeks, the hospitality industry had to rapidly change and adapt because of coronavirus. The pandemic has altered consumer behavior, from how people order food and drink, to how they perceive food sustainability issues and human connections.
While online ordering and delivery were already gaining momentum before the coronavirus outbreak, the pandemic accelerated their use. Online table ordering, interactive QR menus, and contactless payments—all solutions offered by GonnaOrder—are about to become the new norm at the restaurant of the future.
Studies from 2019 indicate that there is a possibility 6% of Europe’s population are living with food allergy problems. In the UK alone, over 2 million people have clinically confirmed allergies. Further, it is estimated that 20 % of the UK population has some form of food intolerance.
In today’s world, most businesses are reaping huge benefits by using marketing tools to analyse traffic on their websites. Restaurant owners are amongst those businesses to also rush into leveraging the power of data and insights. Talking about restaurants, GonnaOrder is one of the largest and most user-friendly online ordering platforms any restaurant can have. GonnaOrder comes with a suite of useful tools to help restaurants get everything up and running in a very short time.
With the impact of COVID-19, the hospitality industry is undergoing a massive digital transformation. A transformation that was always going to happen but has now been accelerated by a pandemic whose economic ramifications are forcing the industry to rethink established business models and integrate technology in the best possible way.
Switching from a paper menu to a GonnaOrder digital menu can help hospitality businesses bridge part of the digital gap, especially during the COVID-19 era. Compared to a paper menu, a GonnaOrder digital menu provides substantial benefits to restaurants, cafes, or bars.
Ordering via Social Media has never been easier. Facebook has included food ordering and allows a restaurant to have an Order Food button on their Facebook page. You can use this feature to promote your GonnaOrder store link to your customers and Facebook followers