GonnaOrder Help Center > Manage Integrations > Connect Your Store with Purple-I

Connect Your Store with Purple-I

Purple-I Technologies is a leading provider of high-quality business software solutions to hospitality organizations. Its EPOS provides an all-in-one order management solution for your business. Therefore, having your GonnaOrder store connected with Purple-I POS further streamlines your operations by automatically sending orders to your POS.

Note

  1. Only super admins and tenant admins can connect your store with Purple-I.
  2. As the store admin, you need to GonnaOrder support team to connect your store with Purple-I.
Website https://www.purplei.co.uk
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Connect a Store With Purple-I

Connecting a store with Purple-I is a straightforward process. However, only super admins and tenant admin can connect your store with Purple-I. Therefore, as a normal store admin, the option to connect with Purple-I is deactivated.
To connect a store with Purple-I (as a super admin/ tenant admin), follow these steps:

  1. Go to the store Settings > Integrations and find the Purple-I integration section.
  2. Click Connect to initiate the integration process.
    3. Connect a Store With Purple-I
    Connect a Store With Purple-I

    Note

    When logged in as the typical store admin, the Connect button is disabled. Therefore, you can not continue to complete the Purple-I integration.

  3. Provide the Company ID and click Connect.
    4. Enter the Company ID and Connect Purple-I
    Enter the Company ID and Connect Purple-I

    Note

    The Company ID field accepts a maximum of 8 digits.

  4. The store is successfully connected to Purple-I and all incoming orders are sent to your POS.
    5. Successful Purple-I Connection
    Successful Purple-I Connection

Disable or Disconnect Purple-I From Your Store

If you no longer want to send orders to Purple-I POS, you can disable or disconnect it from your store. To disable the connection, toggle the Active button under the Purple-I integration to No. When you deactivate this integration, the integration details are still saved on the store. Therefore, you can reactivate it later when you need to. Therefore, this option is ideal if you want to temporarily stop sending orders to Purple-I POS.

Deactivate Purple-I Connection
Deactivate Purple-I Connection

On the other hand, you can completely disconnect Purple-I from your store by clicking the Disconnect button. This option completely deletes the integration details. Therefore, if you’re not the super admin or tenant admin, you will need to contact GonnaOrder support team to restore the integration.

Disconnect Purple-I From Your Store
Disconnect Purple-I From Your Store

Note when deactivating/ disconnecting Purple-I as a store user (admin)

  1. You can deactivate and reactivate Purple-I integration.
  2. Once you disconnect your store from Purple-I, you will have to contact the GonnaOrder support team to set up the connection again. Therefore, we recommend disconnecting Purple-I from your store only when you want to permanently stop sending orders to this POS.