Connect Your Store to iotSoft

iotSoft is pioneering a transformation in the ordering experience, and so is GonnaOrder. With a shared goal, the two companies have partnered to streamline your internal operations with regards to order management and optimizing customer experience. By integrating your store with iotSoft POS, you combine capabilities of both platforms, ensuring convenient and centralized in order management.

Note

iotSoft integration is only available for stores in Greece.

Website https://iotsoft.gr
Company Logo iotSoft logo

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Connect Your Store to iotSoft

Connecting your store to iotSoft is a straightforward process. With a preconfigured backend integration, no parameters are required to connect your store with iotSoft. Here’s what you need to do to integrate your store with iotSoft.

  1. Navigate to Settings > Integrations and find iotSoft.
  2. Next, click the Connect button to complete the integration process.
  3. Connecting to iotSoft
    Connecting to iotSoft

What Happens When the User Clicks the Connect Button

When you click the Connect button, a GET API with request parameters, headers and venue id (store alias), is sent. If the API returns a success, the settings are saved, and the screen will display a connection successful toaster. However, if the API returns a failure, you will see an error toaster with the message, “The store is not found” and the connection will not be successful.

iotSoft Connection Success Toaster
Connection Success Toaster
iotSoft Connection Failure Toaster
Integration Failure Toaster

When the connection is successful, you will only view the Disconnect button under the iotSoft integration section.

Store Successfully Connected to iotSoft
Store Successfully Linked to iotSoft

Note

Contact GonnaOrder support team if you’re unable to connect your store with iotSoft.


Submit Orders to iotSoft POS

When a customer submits an online order at your store, GonnaOrder sends the order to iotSoft POS.
The order submitted includes all the order details, such as order number, items, price, etc. You can view and manage the orders from the iotSoft POS.


Disconnect iotSoft From Your Store

If you no longer wish to send orders to iotSoft, you can disconnect the integration. Simply click the Disconnect button on the iotSoft integration section.

Disconnecting iotSoft
Disconnecting iotSoft