Product Updates

16/02/2026

  • [Enhancement]Automatically sort order items on both customer and admin UI based on their wish date when the 'Desired Date & Time Level' is set to 'Order Item Level'. Also, group the order items based on the wish date and time on the customer UI cart, starting with the most recent wish date.
  • [Enhancement]Improve TISSL catalog synchronization to support the automatic update of preselected options and allow for the custom selection of options when syncing catalog from TISSL.
  • [Minor Improvement]Change the order of components in the statistics page to display the statistics tabs first and then the period bar. Additionally, ensure consistency across all statistics tabs, whereby a default statistics period is displayed when a user clicks any of the statistics tabs.
  • [Issue fix]Fix the error that occurs when uploading an image to the store, category, item, or option in the admin UI.
  • [Issue fix]Apply the selected catalog date when adding previous order items to the cart using the reorder option. If an item in the previous order is no longer in stock, ensure it's not added to the cart when the user clicks reorder to add previous order's items to the cart.
  • [Issue fix]Display a validation error message when a user attempts to register a refund amount that exceeds the total order amount on the orders dashboard in the admin UI.
  • [Issue fix]Fix the error that occurs when a user attempts to complete a standalone payment using Stripe.
  • [Issue fix]Implement a validation mechanism when adding the customer's date of birth on both admin UI and customer's self-care portal to prevent users from inputting a future or invalid date of birth. Users can only enter a date of birth that ranges between 1920 and 10 years prior to the current year/date.
  • [Issue fix]Fix the misaligned Member Code field on the Add New Customer page in the admin UI.
  • [Issue fix]Fix the duplicate 'Order Sent Time' displayed on the order details page in mobile screens.
  • [Issue fix]Automatically load and update the customer UI language according to the selected catalog language in the admin UI.
  • [Issue fix]Fix the incorrect calculation of the item subtotal amount for specific customers on the customer's cart page.
  • [Issue fix]Display the correct validation error message on the date of birth field when editing a customer profile in the admin UI.
  • [Issue fix]Fix the automatic loading of previously viewed customer data on the Add New Customer page in the admin UI when a user opens a customer's details and then proceeds to add a new customer.
  • [Issue fix]Standardize all checkboxes and radio buttons in the customer UI.
  • [Issue fix]Correctly display the increase and decrease buttons on the options section in the customer UI item details page when the 'Option Group Type' is set to 'Custom Selection'.
  • [Issue fix]Fix the customer UI checkout layout mismatch issue, where the 'Your Address' section doesn't match the recommended layout in mobile screen.
  • [Issue fix]Add a sufficient space below the 'Next' button on the parent store customer homepage when Parent Store Homepage Behavior is set to 'Delivery / Pickup Child Store Selection'
  • [Issue fix]Ensure correct and consistent spacing between across all elements (i.e., store selector, search bar, and category tabs) in the customer UI homepage.
  • [Issue fix]Ensure the Complete button is displayed on the order details page for orders in the Ready tab on mobile/small screens.
  • [Issue fix]Add the Help on Gift Cards icon on the Gift Cards settings page in the admin UI. Redirect users to the correct help center page when they click the Help on Gift Cards icon on the Gift Card creation/editing page in the admin UI.
  • [Issue fix]Remove the extra white space on the left and right side of the 'How would you like to receive the order?' section on the parent store's customer homepage when the 'Parent Store Homepage Behavior' is set to 'Delivery/Pickup Child Store Selection'
  • [Issue fix]Keep users on the catalog page/tab when they delete multiple catalog items in the admin UI.

09/02/2026

  • [Feature]Support the integration with Cardlink and Eurobank payment provider via the hosted payment page for online payment in Greece
  • [Minor Improvement]Increase the long description character limit to 2,000 characters when adding a new or editing a catalog item in the admin UI.
  • [Minor Improvement]Increase the font size and boldness of options in the customer UI item details page.
  • [Minor Improvement]Add data-test id on the order details page in the admin UI to support test automation.
  • [Issue fix]Enforce validation on the payment method selection section on the customer checkout page to ensure customers always choose their preferred payment mode when submitting an order.
  • [Issue fix]Fix the issue where the price of items without variants isn't shown on the customer menu page when the 'Variant Display Mode' is set to 'Show "From" price only'.
  • [Issue fix]Improve validation of addresses when delivery zones are configured using 'Use radius' or 'Draw on map' when the postcode field is hidden. Display a different validatin message for "Radius zones" and "Draw on map" zones as opposed to post code zones.
  • [Issue fix]Display the range of calories based on an items variants on the customers' menu page if an item has variants. Enable customers to view each variant's nutrition information on the item details page.
  • [Issue fix]Fix the screen flickering issue when opening the item details page on the customer UI in Gonnaorder template apps.
  • [Issue fix]Fix the blinking of the 'Start a new order' button on the customer thank you page after placing an order.
  • [Issue fix]Display the missing order sent date across all order tabs in the admin UI.
  • [Issue fix]Ensure the “Save your profile data for future orders” checkbox is clickable on the billing information section in the customer checkout page.
  • [Issue fix]Display the required indicator (asterisk) on the 'Name' field when adding a printer on the Printers tab in the admin UI and correct the error on the printer name validation message .
  • [Issue fix]Remove an extra vertical line displayed above the 'Create an account and login' section on the customer checkout page.
  • [Issue fix]Hide the 'Complete' button on orders in the Completed tab and display it on Confirmed orders on the orders dashboard in the admin UI.

02/02/2026

  • [Enhancement]Improve the payment by QR code page to include steps to follow to complete order payment via QR code. With these steps, customers, especially first-time users, can easily and confidently complete payment via QR code.
  • [Minor Improvement]Conform to code formatting guidelines for front end.
  • [Minor Improvement]Rearrange the statistics tabs to display 'Order Value' as the first and preselected tab when a user opens the Statistics page in the admin UI.
  • [Minor Improvement]Add data-testid on the proceed to checkout button on the customer UI, store update order page, and start new order button to support automation.
  • [Minor Improvement]Address the incorrect email validation error message which occurs on the standalone payment thank you page when a user inputs a valid email address with more that 40 characters.
  • [Minor Improvement]Update the 'Add Zone' hypertext on delivery settings page into a button.
  • [Issue fix]Correct the misalignment on the nutritional information icons (Calories, Net Carbs, Protein & Total Fats) inside options in the items details page on the customer UI when the Option Group Type is set to 'At most one option can be selected'.
  • [Issue fix]Ensure proper text wrapping for option descriptions text on the item details page in the customer UI on mobile screens.
  • [Issue fix]Fix the checkbox misalignment issue on the options list in the item details page on the customer UI when the 'Option Group Type' is set to either 'Any number of options can be selected' or 'Custom selection'.
  • [Issue fix]Ensure the arrow icon is vertically centered in the category list on the customer UI when the 'Default Catalog View' is set to 'Collapsed'
  • [Issue fix]Add default spacing below the 'Leave us a review' section on the thank you page when 'Auto-return to start screen' is enabled.
  • [Issue fix]Fix the icon alignment issue on buttons in the Customers' My profile section on small screens.
  • [Issue fix]Ensure proper alignment of the 'Setup' button on the Multi-Store & Multi-Catalog settings page in the admin UI.
  • [Issue fix]Display the Balance & Refunds header with the correct text color in the admin UI.

30/01/2026

  • [Minor Improvement]Differentiate between 0 and empty value for nutrients when importing and exporting catalog via Excel
  • [Minor Improvement]Set up a new white label

27/01/2026

  • [Enhancement]Improve the item details page layout and spacing on the customer UI to display bigger images in tablet and kiosk view.
  • [Enhancement]Allow stores to manage nutritional information (calories and nutrients) consistently via the catalog Excel files, both when exporting existing catalogs and when importing or creating new ones via Excel.
  • [Enhancement]Redesign the statistics period filters to enable users to quickly select commonly used stat periods without manually selecting the date range. Users can choose to view statistics for Today, Yesterday, Last 7 Days, Last 30 Days, and Last 12 Months with a single click of a button. Also, users can choose a custom date range when necessary.
  • [Minor Improvement]Standardize the terms and conditions checkbox on the customer checkout page and ensure consistent alignment with other elements on the page
  • [Minor Improvement]Increase the font size and boldness of key buttons on the customer UI
  • [Minor Improvement]Standardize the height of all primary action buttons on the customer UI.
  • [Minor Improvement]Ensure the payment in progress visual remain responsive on large-sized screens
  • [Issue fix]Ensure consistent webhook logging for all payment providers to support better troubleshooting.
  • [Issue fix]Ensure consistent menu visibility and responsiveness of the 'Proceed' button on customer UI when a user rapidly changes the date.
  • [Issue fix]Hide the vertical scrollbar on the item details page on the customer UI when there's sufficient empty space at the bottom of the page
  • [Issue fix]Fix the multiple scrollbar issue on the item details page on customer UI, where two vertical scrollbars appear on the page when the viewport width is above 992px
  • [Issue fix]Fix the error that occurs after completing payment through the orders payment link on stores using Square payment provider.
  • [Issue fix]Hide the ordering rule price on the basket summary section on customer checkout page and admin order capture page when the ordering rule price is zero (0).
  • [Issue fix]Include the 'Sequence' column data on the downloaded Catalog Options Excel file.
  • [Issue fix]Only display menu items and the mini cart within the devices' safe area on devices with gesture navigation to prevent an overlap with the system bar when loading and scrolling the customer UI on GonnaOrder apps
  • [Issue fix]Introduce pagination on the Refunds tab to ensure all newly registered refunds are displayed on the Refunds tab when the store has more than 20 refund records.
  • [Issue fix]Ensure consistent UI alignment on the 'Add New Customer' and 'Update Customer' page in the admin UI.
  • [Issue fix]Display a username validation message on the Instagram Username field on the 'Add New Customer' and 'Update Customer' pages in the admin UI.
  • [Issue fix]Remove the extra white space that appears on the top part of the 'About Us' pop dialog box
  • [Issue fix]Ensure timestamps on the Balance & Refunds feature follow the store's time zone and are displayed correctly after saving and closing the business day.
  • [Issue fix]Update the terms and conditions acceptance text displayed on the customer checkout page when the 'Terms and conditions acceptance' is set to Implicit.
  • [Issue fix]Fix UI misalignment on the Disconnect button when a store user connects NBG Pay on the payments settings page

21/01/2026

  • [Minor Improvement]Update German translations on the customer checkout and order thank you pages
  • [Issue fix]Fix the error that occurs when creating a new store on specific white labels
  • [Issue fix]Only display white-label-specific POS and payment provider integrations on white labels
  • [Issue fix]Display the horizontal line that separates Epos Now and TISSL integrations on Integration settings page
  • [Issue fix]Always display the 'Active' button when an integration is configured on the Integrations settings page for specific white labels

19/01/2026

  • [Feature]Introduce Printers on the catalog page in the admin UI to enable users to quickly choose which printer they'd like to print an order receipt or legal invoice. Permitted store users can add, update, view, or delete connected printers. Also, order can be linked to a specific printer. Additionally, users can copy the printer URL to link an order with the printer only for POS integrations (Sunsoft) to control where the order is printed. More Info
  • [Enhancement]Allow stores to choose whether to show or hide the search bar used to search for dishes on the customer UI. More Info
  • [Minor Improvement]Reduce the image size of the category divider image on the customer UI to 50px in tiles view.
  • [Minor Improvement]Standardize the plus icon color on menu items on the order capture page in the admin UI to match the store's branding colors and the customer UI in tiles view.
  • [Issue fix]Fix the admin UI issue, whereby it shows an empty white page in the normal browsing window when the user is logged in Additionally prompt customers to load a new version of the web application by reloading their browser if a new release has been done
  • [Issue fix]Fix the Neosoft payment issue on specific white labels, whereby payments fails to complete despite being initiated successfully.
  • [Issue fix]Fix the unexpected user logout issue, where users are redirected to the login page despite having an active login session. When the users navigate to the login page and they are already logged in, they should be redirected to the application
  • [Issue fix]Fix the frequent auto-refreshing of the Orders page in the admin UI even when there are no new orders
  • [Issue fix]Remove the "Unknown" store which appears on the store summary table on the loyalty statistics tab in the admin UI when there is no parent-child relationship
  • [Issue fix]Fix the issue where the location permission popup appears repeatedly instead of opening the map after the user grants permission to use their current location on the customer checkout page
  • [Issue fix]Ensure that any API calls to the catalog succeed even if the language parameter is not present
  • [Issue fix]Fix the parent store customer site redirection issue, where the customer is incorrectly redirected to the child store customer UI when ordering is disabled on all child stores and parent store and the parent store homepage behavior is set to Delivery/Pickup child store selection. User should always be redirected to the parent store page even if there is only one option for them to choose
  • [Issue fix]Enable the refreshing of statistics & reports data when the 'From' and 'To' dates are same for single-day statistics
  • [Issue fix]Ensure proper text wrapping on the variant price description on the item details page in the customer UI when the variant price description is long.
  • [Issue fix]Fix the UI spacing misalignment on the Loyverse integration section in the admin UI settings.

12/01/2026

  • [Minor Improvement]Standardize RMS, GlobalPay, and NBGPay payment integrations to apply a common payment logic.
  • [Minor Improvement]Update the incorrect translation on the Invite User popup on the Users page in the admin UI
  • [Issue fix]Fix the issue where orders are not submitted to HubRise for existing HubRise-connected stores after the deployment of HubRise integration enhancements

07/01/2026

  • [Feature]Enable store users to track order progress via the order tracker on the orders dashboard in the admin UI. Users can view orders under preparation as well as those ready for collection. Additionally an public order display can be shown for customers with the same information, allowing customers to see when their order is ready. The customer and admin dashboards show only recently changed ready orders. More Info
  • [Feature]Introduce a Delivery Tracker in the Orders Dashboard for orders fulfilled by third-party delivery providers (e.g. Wolt). Delivery statuses are synced from the provider and shown as Ready for Pickup, In Progress, or Delivered. Admin users can view delivery progress and access the delivery provider’s tracking page, while customers can track their delivery via a link included in the order confirmation email. Additionally, the expected pickup time and drop off time to the customer are also available for the store to view. More Info
  • [Feature]Stores can enable customer notifications for delivery status changes on delivery-provider orders. Customers receive notifications only when the order is picked up, arriving, or delivered, ensuring updates are relevant without being noisy. More Info
  • [Feature]Introduce a new order status, Completed, to distinguish ready orders from fully fulfilled orders (delivered or picked up). A new Completed tab is added to the Orders Dashboard to separate completed orders from active ones. Orders delivered via a delivery provider are automatically marked as Completed once delivery is confirmed. More Info
  • [Feature]Introduce Payabl terminal integration for physical terminal payments. More Info
  • [Feature]Introduce a new thank you page customization option to automatically return to home screen after submitting an order. When enabled, the 'Start a new order' button is hidden on the thank you page. More Info
  • [Enhancement]Derive the house number (if empty) from the delivery address provided by the customer when submitting an order to Sunsoft so that a house number is always sent to Sunsoft. When submitting the house number field, the house number is removed from the address field
  • [Enhancement]Improve MyNext last mile integration to support Venue ID and send the store's and customer's location coordinates to MyNext when a customer submits a delivery order. This allows store using MyNext to always have a fixed location when they set up their integration.
  • [Minor Improvement]Allow white labels to configure their Telegram customer support link
  • [Minor Improvement]Round the edges of option group titles and options on the item details page in the customer UI
  • [Minor Improvement]Make the 'Start new order' button on the thank you page not sticky and hide the internal scrollbar on the page
  • [Minor Improvement]Add IDs to the customer checkout page, thank you page, and orders page for test automation purposes.
  • [Minor Improvement]Functional improvements and UI fixes on the event booking functionality for white labes
  • [Minor Improvement]Display a URL validation message when inputting the 'Other' payment link on the payment settings in the admin UI
  • [Minor Improvement]Increase the size of the dates internal container on the order details page in the admin UI so that longer dates fit on a single line
  • [Minor Improvement]Configure Hobex payment provider for a specified white label
  • [Issue fix]Always keep the 'Update Profile' button active (clickable) on My profile section in the admin UI
  • [Issue fix]Redirect customers to the correct child store when they choose their preferred order delivery mode (pickup or delivery) in a parent-child setup when the Parent Store Homepage Behavior is set to 'Delivery/Pickup Child Store Selection'
  • [Issue fix]Fix HubRise integration issues, where some orders are not submitted to HubRise despite the store being connected
  • [Issue fix]Remove the temporary error message that appears when opening the customer reservation URL
  • [Issue fix]Fix the error that occurs when generating a website via Siteboon on white labels
  • [Issue fix]Display all order items and options on the 'Order items' statistics page when the user selects the 'Show statistics for all items' checkbox
  • [Issue fix]Display the child store logo and image on the search results when a customer searches an item on the parent store homepage in child store list view
  • [Issue fix]Enable keyboard suggestions and autocorrect for customers when entering information on the special note field on the item details page on GonnaOrder apps
  • [Issue fix]Display the customer login option under the 'Your information please' section on the parent store homepage when the set behavior is 'Delivery/Pickup Child Store Selection' and the user selects the delivery option
  • [Issue fix]Fix the spacing issue on the 'Start a New Business Day' page, where the currency symbol overlaps with the Cash input field in mobile screens
  • [Issue fix]Fix the truncation of the special note on the customer checkout page when written in Greek on android apps.
  • [Issue fix]Standardize the layout and font size on the customer thank you page
  • [Issue fix]Fix the inconsistent icon spacing on the orders list in mobile view
  • [Issue fix]Remove the 'No orders available' message which appears momentarily when updating the status of multiple orders on the orders dashboard in the admin UI
  • [Issue fix]Fix the issue whereby when the thank you page elements (order reference, order status, & email receipt option) are set as hidden, they are briefly displayed during the initial page load when the customer submit an order
  • [Issue fix]Always play the check icon animation when the customer submits a subsequent order by clicking 'Start a new order'

05/01/2026

  • [Minor Improvement]Create a kiosk app for a specific white label
  • [Issue fix]Fix the error that occurs when proceeding to payment with NBG Pay when the customer's name is written in Greek