Product Updates

21/01/2026

  • [Minor Improvement]Update German translations on the customer checkout and order thank you pages
  • [Issue fix]Fix the error that occurs when creating a new store on specific white labels
  • [Issue fix]Only display white-label-specific POS and payment provider integrations on white labels
  • [Issue fix]Display the horizontal line that separates Epos Now and TISSL integrations on Integration settings page
  • [Issue fix]Always display the 'Active' button when an integration is configured on the Integrations settings page for specific white labels

19/01/2026

  • [Feature]Introduce Printers on the catalog page in the admin UI to enable users to quickly choose which printer they'd like to print an order receipt or legal invoice. Permitted store users can add, update, view, or delete connected printers. Also, order can be linked to a specific printer. Additionally, users can copy the printer URL to link an order with the printer only for POS integrations (Sunsoft) to control where the order is printed.
  • [Enhancement]Allow stores to choose whether to show or hide the search bar used to search for dishes on the customer UI.
  • [Minor Improvement]Reduce the image size of the category divider image on the customer UI to 50px in tiles view.
  • [Minor Improvement]Standardize the plus icon color on menu items on the order capture page in the admin UI to match the store's branding colors and the customer UI in tiles view.
  • [Issue fix]Fix the admin UI issue, whereby it shows an empty white page in the normal browsing window when the user is logged in Additionally prompt customers to load a new version of the web application by reloading their browser if a new release has been done
  • [Issue fix]Fix the Neosoft payment issue on specific white labels, whereby payments fails to complete despite being initiated successfully.
  • [Issue fix]Fix the unexpected user logout issue, where users are redirected to the login page despite having an active login session. When the users navigate to the login page and they are already logged in, they should be redirected to the application
  • [Issue fix]Fix the frequent auto-refreshing of the Orders page in the admin UI even when there are no new orders
  • [Issue fix]Remove the "Unknown" store which appears on the store summary table on the loyalty statistics tab in the admin UI when there is no parent-child relationship
  • [Issue fix]Fix the issue where the location permission popup appears repeatedly instead of opening the map after the user grants permission to use their current location on the customer checkout page
  • [Issue fix]Ensure that any API calls to the catalog succeed even if the language parameter is not present
  • [Issue fix]Fix the parent store customer site redirection issue, where the customer is incorrectly redirected to the child store customer UI when ordering is disabled on all child stores and parent store and the parent store homepage behavior is set to Delivery/Pickup child store selection. User should always be redirected to the parent store page even if there is only one option for them to choose
  • [Issue fix]Enable the refreshing of statistics & reports data when the 'From' and 'To' dates are same for single-day statistics
  • [Issue fix]Ensure proper text wrapping on the variant price description on the item details page in the customer UI when the variant price description is long.
  • [Issue fix]Fix the UI spacing misalignment on the Loyverse integration section in the admin UI settings.

12/01/2026

  • [Minor Improvement]Standardize RMS, GlobalPay, and NBGPay payment integrations to apply a common payment logic.
  • [Minor Improvement]Update the incorrect translation on the Invite User popup on the Users page in the admin UI
  • [Issue fix]Fix the issue where orders are not submitted to HubRise for existing HubRise-connected stores after the deployment of HubRise integration enhancements

07/01/2026

  • [Feature]Enable store users to track order progress via the order tracker on the orders dashboard in the admin UI. Users can view orders under preparation as well as those ready for collection. Additionally an public order display can be shown for customers with the same information, allowing customers to see when their order is ready. The customer and admin dashboards show only recently changed ready orders. More Info
  • [Feature]Introduce a Delivery Tracker in the Orders Dashboard for orders fulfilled by third-party delivery providers (e.g. Wolt). Delivery statuses are synced from the provider and shown as Ready for Pickup, In Progress, or Delivered. Admin users can view delivery progress and access the delivery provider’s tracking page, while customers can track their delivery via a link included in the order confirmation email. Additionally, the expected pickup time and drop off time to the customer are also available for the store to view. More Info
  • [Feature]Stores can enable customer notifications for delivery status changes on delivery-provider orders. Customers receive notifications only when the order is picked up, arriving, or delivered, ensuring updates are relevant without being noisy. More Info
  • [Feature]Introduce a new order status, Completed, to distinguish ready orders from fully fulfilled orders (delivered or picked up). A new Completed tab is added to the Orders Dashboard to separate completed orders from active ones. Orders delivered via a delivery provider are automatically marked as Completed once delivery is confirmed. More Info
  • [Feature]Introduce Payabl terminal integration for physical terminal payments.
  • [Feature]Introduce a new thank you page customization option to automatically return to home screen after submitting an order. When enabled, the 'Start a new order' button is hidden on the thank you page.
  • [Enhancement]Derive the house number (if empty) from the delivery address provided by the customer when submitting an order to Sunsoft so that a house number is always sent to Sunsoft. When submitting the house number field, the house number is removed from the address field
  • [Enhancement]Improve MyNext last mile integration to support Venue ID and send the store's and customer's location coordinates to MyNext when a customer submits a delivery order. This allows store using MyNext to always have a fixed location when they set up their integration.
  • [Minor Improvement]Allow white labels to configure their Telegram customer support link
  • [Minor Improvement]Round the edges of option group titles and options on the item details page in the customer UI
  • [Minor Improvement]Make the 'Start new order' button on the thank you page not sticky and hide the internal scrollbar on the page
  • [Minor Improvement]Add IDs to the customer checkout page, thank you page, and orders page for test automation purposes.
  • [Minor Improvement]Functional improvements and UI fixes on the event booking functionality for white labes
  • [Minor Improvement]Display a URL validation message when inputting the 'Other' payment link on the payment settings in the admin UI
  • [Minor Improvement]Increase the size of the dates internal container on the order details page in the admin UI so that longer dates fit on a single line
  • [Minor Improvement]Configure Hobex payment provider for a specified white label
  • [Issue fix]Always keep the 'Update Profile' button active (clickable) on My profile section in the admin UI
  • [Issue fix]Redirect customers to the correct child store when they choose their preferred order delivery mode (pickup or delivery) in a parent-child setup when the Parent Store Homepage Behavior is set to 'Delivery/Pickup Child Store Selection'
  • [Issue fix]Fix HubRise integration issues, where some orders are not submitted to HubRise despite the store being connected
  • [Issue fix]Remove the temporary error message that appears when opening the customer reservation URL
  • [Issue fix]Fix the error that occurs when generating a website via Siteboon on white labels
  • [Issue fix]Display all order items and options on the 'Order items' statistics page when the user selects the 'Show statistics for all items' checkbox
  • [Issue fix]Display the child store logo and image on the search results when a customer searches an item on the parent store homepage in child store list view
  • [Issue fix]Enable keyboard suggestions and autocorrect for customers when entering information on the special note field on the item details page on GonnaOrder apps
  • [Issue fix]Display the customer login option under the 'Your information please' section on the parent store homepage when the set behavior is 'Delivery/Pickup Child Store Selection' and the user selects the delivery option
  • [Issue fix]Fix the spacing issue on the 'Start a New Business Day' page, where the currency symbol overlaps with the Cash input field in mobile screens
  • [Issue fix]Fix the truncation of the special note on the customer checkout page when written in Greek on android apps.
  • [Issue fix]Standardize the layout and font size on the customer thank you page
  • [Issue fix]Fix the inconsistent icon spacing on the orders list in mobile view
  • [Issue fix]Remove the 'No orders available' message which appears momentarily when updating the status of multiple orders on the orders dashboard in the admin UI
  • [Issue fix]Fix the issue whereby when the thank you page elements (order reference, order status, & email receipt option) are set as hidden, they are briefly displayed during the initial page load when the customer submit an order
  • [Issue fix]Always play the check icon animation when the customer submits a subsequent order by clicking 'Start a new order'

05/01/2026

  • [Minor Improvement]Create a kiosk app for a specific white label
  • [Issue fix]Fix the error that occurs when proceeding to payment with NBG Pay when the customer's name is written in Greek

02/01/2026

  • [Minor Improvement]Set up a new white label

31/12/2025

  • [Issue fix]Fix issues that occur when sending payments via Neosoft for specific white labels

24/12/2025

  • [Feature]For multi-store setups with different types of food, allow customers to search for a dish and see which store offers they dish they wish More Info
  • [Feature]Give the option to stores to show a custom message on the thank you page. Additionally, show a success green tickmark on the thank you page for orders placed successfully and standardize the fonts across the page. More Info
  • [Minor Improvement]Improve the performance of navigating back from the item detail page and avoiding new scrolling to the item that was previously visible
  • [Issue fix]Fix errors that may occur when connecting Wolt Drive in a multi-store setup
  • [Issue fix]Fix the issue where “.localhost” incorrectly appears in the store URL under recents tab in the GonnaOrder App
  • [Issue fix]Ensure that the admin UI order page loads correctly independently of refunds issued
  • [Issue fix]Fix the issue where the typing cursor overlaps into phone header while scrolling on store page search bar in the GonnaOrder consumer app
  • [Issue fix]Fix issues on event QR code scanning for white labels

23/12/2025

  • [Feature]Extend HubRise integration to support catalog synchronization and creation/updating of customers. Store user can use the synchronize catalog feature to import the entire catalog from HubRise or fetch catalog updates. Also, customers are created or updated on HubRise when they submit an order online More Info
  • [Feature]Allow customers to add their date of birth on the customer self-care portal with the birth year being optional. Store admins can view upcoming customer birthdays on the Customers page More Info
  • [Minor Improvement]Remove the duplicated address number on printed Sunsoft order receipts
  • [Minor Improvement]Speed up the sending of the OTP code during customer registration via email on the customer checkout page
  • [Issue fix]Fix the overlapping of images referenced from GonnaOrder and those from white label tenants with a different database
  • [Issue fix]Correctly update the Sales and Refunds totals after starting a new business day on the Balance & Refunds page
  • [Issue fix]Display the correct discrepancy amount on the Previous Day Balance after closing a business day on the Balance & Refunds page in the admin UI
  • [Issue fix]Redirect users to the correct child store on the parent store homepage if they select delivery as their preferred way to receive their order when the parent store has two child stores
  • [Issue fix]Keep customers logged in when they log in on the parent store homepage and then access a child store via the child store selector
  • [Issue fix]Fix issues on the GoKiosk app, whereby it randomly displays a white screen and mistakenly shows the 'Store Closed' message even when the store is open (during opening hours)

22/12/2025

  • [Minor Improvement]Rename the Viva integration settings on the Terminal Type section
  • [Minor Improvement]Apply the store's preferred time format to the order receipt PDF
  • [Minor Improvement]Add a border around the opening balance section on the Balance & Refunds page in the admin UI
  • [Minor Improvement]Enable Loyverse integration to support the import of long descriptions and allow multiple selections on option groups on the customer UI.
  • [Minor Improvement]Include the external non online payment ID on unpaid orders when they're submitted to Loyverse POS
  • [Issue fix]Fix the error that occurs when opening customized items in an inherited catalog for specific stores
  • [Issue fix]Exclude option prices when the preferred 'Variant Display Mode' is 'Show 'From" price only.' Only display the lowest price either from the main item or price variants.
  • [Issue fix]Fix the automatic closing of the unpaid dropdown and location map popup when a user opens them on the order details page
  • [Issue fix]Ensure proper deletion when a user deletes the input on the Zip/ Postal code field on the customer checkout page
  • [Issue fix]Add the missing currency icon on various fields on the Balance & Refunds page in the admin UI
  • [Issue fix]Fix the UI alignment and scrolling issue on the parent store customer home page after the user selects their order delivery mode when the preferred 'Parent Store Homepage Behavior' is set to 'Delivery/Pickup Child Store Selection' on mobile browsers and apps
  • [Issue fix]Display the correct ticket and reservation price when a user books a presale ticket on the event booking functionality for white label
  • [Issue fix]Fix the error that occurs when displaying the Google map on the customer and admin UI for a tenant
  • [Issue fix]Correct the UI misalignment of the 'Total' and 'Refund' amount elements when a user registers a refund on the orders page in the admin UI