Product Updates

10/11/2025

  • [Feature]Improve the catalog import from photo feature with smarter AI features for better accuracy More Info
  • [Enhancement]Introduce the option to view only parent items when viewing order item statistics on both 'Statistics' and customer dashboard page. This option allows users to filter out options from the order item statistics page, leaving them only with primary items. Users can also opt to view all items including options associated with the primary item.
  • [Enhancement]Automatically enable delivery zone restrictions when a user creates a new delivery zone. If the user manually turns it off, it stays as such until they create another delivery zone
  • [Enhancement]Automatically save the customer's delivery house number (if not empty) when submitting orders to Sunsoft and print it on the order receipt
  • [Minor Improvement]Enable auto-refresh orders on the 'Confirmed' and 'Ready' orders tabs in the orders dashboard in the admin UI
  • [Minor Improvement]Technical platform upgrade to enhance performance and security
  • [Issue fix]Fix the issue where orders with discount vouchers are not posted to HubRise
  • [Issue fix]Standardize the font size of various elements (i.e., 'Total,' 'Unpaid' status, and the actual product prices) of the order details page in the admin UI
  • [Issue fix]Fix the error that occurs when trying to download the catalog Excel file from either 'Upload via Excel' or 'Change and Translate Labels'
  • [Issue fix]Fix the issue where customers can submit reservations for more people than the configured table capacity limit for the store tables

04/11/2025

  • [Feature]Allow store users to customize their legal links, that is, the Terms & Conditions, Privacy Policy, Cookie Policy, and Refund Policy URLs. This will enable them to link to their legal policies, ensuring seamless compliance to business/ regulatory policies. More Info
  • [Minor Improvement]Trigger the send email action when the user clicks the email icon on the customer 360 dashboard
  • [Minor Improvement]Set default values for various reservation settings
  • [Minor Improvement]Improve the mobile apps building process for iOS Devices.
  • [Minor Improvement]Apply Google Play's 16 KB page size compatibility requirement for all admin apps
  • [Minor Improvement]Update the 'Refresh' button on Siteboon to 'Refresh status'
  • [Minor Improvement]Support Telesign SMS for all white labels
  • [Minor Improvement]Change the pricing component to support also optional inputs
  • [Issue fix]Fix the web app issue, whereby it crashes when the customer tries to enter their delivery address information after selecting 'I want to receive it at my address" on the checkout page
  • [Issue fix]Fix the error that occurs when accessing the statistics page in the admin UI
  • [Issue fix]Improve stability of the application so that it continues to run even if database migration has failed during deployments of new features
  • [Issue fix]Fix the incorrect URL redirection issue that occurs when a customer chooses delivery method and enters their address then clicks 'Next' on the parent store homepage in multi-store & multi-catalog stores when the set parent store behavior is 'Delivery/Pickup Child Store Selection'
  • [Issue fix]Fix the issue where an incorrect table number is being sent to Sunsoft
  • [Issue fix]Remove the validation error message and allow customers to submit an order when a first login discount is applied to a child store that inherits vouchers from parent and has disabled the voucher question
  • [Issue fix]Include the transaction fee decimal values when calculating the total order amount on the orders dashboard in the admin UI
  • [Issue fix]Improve the performance order search API to allow faster loading of the "Ready" orders screen
  • [Issue fix]Fix the continuous loading issue that occurs on the 'Confirmed' orders tab when a store has a large amount of orders
  • [Issue fix]Fix the issue on the reservations page popup in the admin UI, whereby when a user clicks 'Create Reservation' and then clicks other items on the left pane, the popup up remains open, overlapping with other pages' UI elements
  • [Issue fix]Allow users to upload catalog via Excel when both discount and discount type fields are empty
  • [Issue fix]Fix the issue on marketing settings page where the URLs entered by the user are not saved permanently and instead they are removed after refreshing the page
  • [Issue fix]Fix the issue on the order capture page, whereby when a monetary discount is applied to an item, its price is displayed in orange font.
  • [Issue fix]Fix the issue on the customer self-care portal, whereby an incorrect country flag is displayed momentarily before showing the correct on when the customer clicks 'My Profile'.

27/10/2025

  • [Enhancement]Improvements on the Epos Now GonnaOrder app to support multiple GonnaOrder stores when they're configured with the same location
  • [Minor Improvement]Technical changes on the customer profile picture and social account picture to standardize their alignment
  • [Minor Improvement]Increase the supported character limit for short & long description and price description on the item translations page
  • [Minor Improvement]Allow special characters on order item comments when sending orders with item comments on Epos Now
  • [Minor Improvement]UX improvements on the event booking status approval functionality for white labels
  • [Minor Improvement]Improve/standardize the spacing before the 'Pay with link or QR code' button on the order details page in mobile view
  • [Issue fix]Fix the issue whereby the parent store is displayed along with child stores on the child store customer UI when one of the child stores is marked as independent
  • [Issue fix]Fix Purple-I integration issues
  • [Issue fix]Fix the error that occurs when a user opens the GonnaOrder app, accesses a store, and closes the app and then reopens it and tries to open a different store
  • [Issue fix]Fix the collapsing of the customer login options UI on mobile browsers when the store name or description is long
  • [Issue fix]Remember user login session on GonnaOrder and white label apps and also the customer login session on all child stores if the customer logs in on the parent store homepage in a multi-store setup

16/10/2025

  • [Feature]Enhance the order capture page on the admin UI to facilitate faster ordering by staff. Remove all unnecessary information and visuals such as the top banner, item descriptions, and price strikethrough to ease navigation and order placing by waitstaff More Info
  • [Enhancement]Remove the stock management feature from catalog settings in the admin UI and instead, always display it on the individual offer details page
  • [Minor Improvement]Performance improvements on the customer search-all API
  • [Issue fix]Fix various Wolt integration issues, where some parameters are missing, while others are not sent to Wolt and others are sent as null
  • [Issue fix]Fix the calculation error on the 'Total All' amount on the statistics page in the admin UI, where the 'Total Tips' amount is added twice
  • [Issue fix]Display the loyalty section and manage account option for logged in customers on the parent store when 'Parent Store Homepage Behavior' is set to 'Delivery/Pickup Child Store Selection'
  • [Issue fix]Fix the flickering of the thank you page after submitting an order on template and GonnaOrder apps
  • [Issue fix]Update the translation key on the checkout page in the customer UI when the location type is set to 'Location' and the order fulfillment method is configured as 'Pickup and Return' in admin UI settings

13/10/2025

  • [Feature]Allow users to set how the parent store's customer UI behaves in a multi-store & multi-catalog setting. A store user can set the parent store customer UI to display: a) current store, b) child store list, and c) delivery/pickup child store selection. When the user selects 'Current Store', the store will display the customer menu with items listed on the catalog and the customer can proceed to place an order. When the user selects 'Child Store List', the parent store's customer page will display the list of child stores under that parent and the customer can select the child store they wish to proceed to. Lastly, if the user sets 'Delivery/Pickup Child Store Selection' the parent store's customer page displays a prompt asking customers how they would like to receive their order. More Info
  • [Feature]Introduce a QR code for customers with a member code. The store user can view the customer's QR code on the customer's 360 dashboard. Also, the customer can view their QR code on the self-care portal and on the menu page when they're logged in. More Info
  • [Minor Improvement]Include the store name and GonnaOrder/white label name on the SMS sent to customers notifying them when their order is ready
  • [Minor Improvement]Allow new customers to use the first login discount on child stores when the first login discount is created and the parent store and the child store inherits customers and loyalty from the parent store
  • [Minor Improvement]Hide the inactivity popup and inactivity video on the order capture page in the admin UI
  • [Minor Improvement]Display a description text below the 'Website link' field on the admin UI 'Marketing' settings page
  • [Minor Improvement]Restructure payment and integrations settings and deactivate public visibility of settings that do not require it
  • [Minor Improvement]Set up a new white label
  • [Issue fix]Fix the miscalculation of item discount value on the order details page in the admin UI when an item has a percentage discount
  • [Issue fix]Fix the issue where the previously opened menu item is momentarily displayed before opening the newly clicked item on the customer UI
  • [Issue fix]Update Google Cloud autocomplete API calls settings
  • [Issue fix]Display the customer profile and date picker pop ups on the customer UI as anchored when scrolling the GonnaOrder, GoKiosk, and templates apps on iOS 13 devices
  • [Issue fix]Fix the UX issue where orders with multiple gift card vouchers ordered are displayed incorrectly on the order details page in the admin UI
  • [Issue fix]Fix the issue whereby the success toaster message 'Address updated successfully' overlaps with the iOS system status bar (time, network, battery icons), making it partially hidden and difficult to read on the GonnaOrder, GoKiosk, or Template app on iOS 13 devices
  • [Issue fix]Display the customer's profile picture on the customer self-care portal when they log in using their social accounts (Google, Apple, or Facebook)
  • [Issue fix]Apply the store's branding colors on the customer UI icons and QR code
  • [Issue fix]Display up to 20 entries on the 'People' dropdown when creating a new reservation on the admin UI

06/10/2025

  • [Feature]Introduce the integration with Siteboon, an AI-powered tool for creating websites. Users can use this integration to create an entire website in minutes with no coding skills. More Info
  • [Feature]Integration with Wolt Drive to support delivery of orders via Wolt Drive. Orders are sent to Wolt Drive to facilitate their delivery. More Info
  • [Minor Improvement]Technical upgrade of the mobile apps framework
  • [Minor Improvement]Enhance the brightness of store images on the customer UI
  • [Minor Improvement]Standardize the font style of the domain extension to match the font used in the URL input on the admin settings
  • [Minor Improvement]Remove the pagination displayed in timeline view when a store is closed for reservation on the selected date
  • [Issue fix]Fix the Epay and Neosoft physical payment terminal issue on kiosk, whereby when a user makes a successful payment on the first order and attempts to resubmit another order payment, they are automatically redirected to the previous order's success screen on the thank you page
  • [Issue fix]Sync subscription expiry on GonnaOrder and Stripe and include the charge per order on the invoice
  • [Issue fix]Fix the Epos Now catalog synchronization issue whereby when a user syncs an existing catalog with Epos Now, the station and top-level category assigned to a category are deleted after the synchronization
  • [Issue fix]Fix the email validation on the customer thank you page, whereby some long yet valid emails are rejected due to their character length.
  • [Issue fix]Fix the error that occurs when adding an items that are under a category that is assigned to a station on the parent store to the cart on the child store
  • [Issue fix]Fix the issue whereby when a super admin invites a user as a manager and the user creates an account, the user is not displayed on the 'All Users' list on the super admin account
  • [Issue fix]Fix the non-responsive 'Submit your order' button on the order capture page in the admin UI
  • [Issue fix]Display the item name on the 'Product Name' field of the item details Excel file downloaded from both parent and child stores when the item is customized on the child store
  • [Issue fix]Enable the redirection to the payment page when using an iframe on the 'Share & Preview' page on the admin UI for Stripe, Rootline, and Solidgate payments
  • [Issue fix]Display the search popup as fixed (anchored) when searching a store on the GonnaOrder app such that it doesn't move when scrolling the page
  • [Issue fix]Fix the inconsistent spacing between the input box heading and the entered data on the 'Add a special note to your order' field on the customer order details page
  • [Issue fix]Standardize the alignment of the error message 'Failed to send email' on the customer thank you page
  • [Issue fix]Fix the alignment of the instruction text 'Use your phone camera to scan the QR code to proceed' under the QR code on the customer UI on mobile view when the store has enabled 'Require Location Link'

29/09/2025

  • [Minor Improvement]Allow users to input a maximum of 8 digits on the company ID field when integrating with Purple I POS
  • [Minor Improvement]UI improvements on the customer reservations page, whereby the 'People' dropdown icon and the selection text overlap on small screen sizes
  • [Minor Improvement]Functional improvements on the event management feature for white labels
  • [Issue fix]Fix the issue that the customer menu page fails to load when the user scans the table QR code on the force QR code scan page
  • [Issue fix]Fix the issue on multi-store & multi-catalog setup setting, whereby when parent and child stores are unlinked, all inheritance settings remain enabled for the child store
  • [Issue fix]Display inherited customers' details (i.e., full name, member code, & email) on the order item details Excel file downloaded from child stores that inherit customers from the parent store
  • [Issue fix]Automatically preselect the item category when adding items using the 'Add Item' button within a category
  • [Issue fix]Align table numbers vertically-center within their table cells in timeline view on the reservations dashboard

25/09/2025

  • [Enhancement]Improve Purple I integration for a smooth synchronization of orders between the two systems. Send GonnaOrder's item object ID to Purple I and convert the order time to match the store's time zone. Only send the final discounted price of an item, including the options and discounts
  • [Issue fix]Fix the unexpected error that occurs when logging in as a store operator or store manager on the GoAdmin app

22/09/2025

  • [Feature]Allow customers to view their previous orders on the customer self-care portal and use the reorder option to automatically add a previous order into their basket if they want to repeat it More Info
  • [Feature]Allow users to customize options and price variants on child stores when they inherit catalog from the parent store. For inherited catalog options, the user can customize the price, visibility status, and stock information while for price variants, they can customize the price, discount, and visibility status. More Info
  • [Feature]Allow stores to integrate with Purple I EPOS for order management More Info
  • [Enhancement]Improve user roles and access rights for administrators, managers, and operators. Administrators have full access rights while managers and operators have limited rights. However, operators have the least access rights than managers
  • [Minor Improvement]Improve APIs and Sunsoft integration to consider inherited catalog offers in a multi-store-multi-catalog setup
  • [Minor Improvement]Send order token (ID) as comment to Sunsoft POS
  • [Issue fix]Correct the sequence in which comments are sent to Sunsoft when items have option groups without prices and external IDs
  • [Issue fix]Include the item discount when sending orders to Sunsoft
  • [Issue fix]Correctly print customer order remarks on the Sunsoft ERP receipt
  • [Issue fix]Fix the 'Access Denied' error that occurs when saving option group options as an operator
  • [Issue fix]Fix the items with discount, which are incorrectly marked as customized when the user saves them without making a change when the catalog is inherited from the parent store
  • [Issue fix]Fix template apps which continuously flicker when navigating through it in iOS devices
  • [Issue fix]Fix the confirm and reject order pop ups on small screen devices, whereby some text overlap on the orders dashboard
  • [Issue fix]Remove the extra blank space below the mobile number field on the checkout page

16/09/2025

  • [Feature]Allow store users to upload a branded video and display it after the inactivity popup timeout More Info
  • [Enhancement]Display all Epos Now categories, including nested and hidden categories on the 'Select categories' dropdown under Epos Now integration
  • [Minor Improvement]Allow kiosk apps to be white labeled
  • [Minor Improvement]Create a new template app
  • [Minor Improvement]Renew the expired SSL certificate for a specific store
  • [Minor Improvement]Allow white label admin apps to have location access to support the fetching of user device location
  • [Minor Improvement]Functional improvements on the event booking feature for white labels
  • [Issue fix]Fix Emerchantpay payments with Apple and Google Pay
  • [Issue fix]Fix Epay payment retry mechanism for orders that are not confirmed immediately
  • [Issue fix]Allow users to submit orders when payment is mandatory and the order amount is zero after applying a discount voucher
  • [Issue fix]Fix the continuous loading of the standalone payment page when the user clicks 'Pay online for your order' and the table is not open.
  • [Issue fix]Allow users to edit gift card offers on child stores with inherited catalog
  • [Issue fix]Fix the partially hidden profile dropdown when the user is on the edit catalog item page in the admin UI
  • [Issue fix]Fix the 'Add to your order' button which has a transparent background on the offer details page in the customer UI
  • [Issue fix]Fix the text wrapping issue for items with longer names on the checkout page on small screen sizes