Product Updates

12/01/2026

  • [Minor Improvement]Standardize RMS, GlobalPay, and NBGPay payment integrations to apply a common payment logic.
  • [Minor Improvement]Update the incorrect translation on the Invite User popup on the Users page in the admin UI
  • [Issue fix]Fix the issue where orders are not submitted to HubRise for existing HubRise-connected stores after the deployment of HubRise integration enhancements

07/01/2026

  • [Feature]Enable store users to track order progress via the order tracker on the orders dashboard in the admin UI. Users can view orders under preparation as well as those ready for collection. Additionally an public order display can be shown for customers with the same information, allowing customers to see when their order is ready. The customer and admin dashboards show only recently changed ready orders.
  • [Feature]Introduce a Delivery Tracker in the Orders Dashboard for orders fulfilled by third-party delivery providers (e.g. Wolt). Delivery statuses are synced from the provider and shown as Ready for Pickup, In Progress, or Delivered. Admin users can view delivery progress and access the delivery provider’s tracking page, while customers can track their delivery via a link included in the order confirmation email. Additionally, the expected pickup time and drop off time to the customer are also available for the store to view.
  • [Feature]Stores can enable customer notifications for delivery status changes on delivery-provider orders. Customers receive notifications only when the order is picked up, arriving, or delivered, ensuring updates are relevant without being noisy.
  • [Feature]Introduce a new order status, Completed, to distinguish ready orders from fully fulfilled orders (delivered or picked up). A new Completed tab is added to the Orders Dashboard to separate completed orders from active ones. Orders delivered via a delivery provider are automatically marked as Completed once delivery is confirmed.
  • [Feature]Introduce Payabl terminal integration for physical terminal payments.
  • [Feature]Introduce a new thank you page customization option to automatically return to home screen after submitting an order. When enabled, the 'Start a new order' button is hidden on the thank you page.
  • [Enhancement]Derive the house number (if empty) from the delivery address provided by the customer when submitting an order to Sunsoft so that a house number is always sent to Sunsoft. When submitting the house number field, the house number is removed from the address field
  • [Enhancement]Improve MyNext last mile integration to support Venue ID and send the store's and customer's location coordinates to MyNext when a customer submits a delivery order. This allows store using MyNext to always have a fixed location when they set up their integration.
  • [Minor Improvement]Allow white labels to configure their Telegram customer support link
  • [Minor Improvement]Round the edges of option group titles and options on the item details page in the customer UI
  • [Minor Improvement]Make the 'Start new order' button on the thank you page not sticky and hide the internal scrollbar on the page
  • [Minor Improvement]Add IDs to the customer checkout page, thank you page, and orders page for test automation purposes.
  • [Minor Improvement]Functional improvements and UI fixes on the event booking functionality for white labes
  • [Minor Improvement]Display a URL validation message when inputting the 'Other' payment link on the payment settings in the admin UI
  • [Minor Improvement]Increase the size of the dates internal container on the order details page in the admin UI so that longer dates fit on a single line
  • [Minor Improvement]Configure Hobex payment provider for a specified white label
  • [Issue fix]Always keep the 'Update Profile' button active (clickable) on My profile section in the admin UI
  • [Issue fix]Redirect customers to the correct child store when they choose their preferred order delivery mode (pickup or delivery) in a parent-child setup when the Parent Store Homepage Behavior is set to 'Delivery/Pickup Child Store Selection'
  • [Issue fix]Fix HubRise integration issues, where some orders are not submitted to HubRise despite the store being connected
  • [Issue fix]Remove the temporary error message that appears when opening the customer reservation URL
  • [Issue fix]Fix the error that occurs when generating a website via Siteboon on white labels
  • [Issue fix]Display all order items and options on the 'Order items' statistics page when the user selects the 'Show statistics for all items' checkbox
  • [Issue fix]Display the child store logo and image on the search results when a customer searches an item on the parent store homepage in child store list view
  • [Issue fix]Enable keyboard suggestions and autocorrect for customers when entering information on the special note field on the item details page on GonnaOrder apps
  • [Issue fix]Display the customer login option under the 'Your information please' section on the parent store homepage when the set behavior is 'Delivery/Pickup Child Store Selection' and the user selects the delivery option
  • [Issue fix]Fix the spacing issue on the 'Start a New Business Day' page, where the currency symbol overlaps with the Cash input field in mobile screens
  • [Issue fix]Fix the truncation of the special note on the customer checkout page when written in Greek on android apps.
  • [Issue fix]Standardize the layout and font size on the customer thank you page
  • [Issue fix]Fix the inconsistent icon spacing on the orders list in mobile view
  • [Issue fix]Remove the 'No orders available' message which appears momentarily when updating the status of multiple orders on the orders dashboard in the admin UI
  • [Issue fix]Fix the issue whereby when the thank you page elements (order reference, order status, & email receipt option) are set as hidden, they are briefly displayed during the initial page load when the customer submit an order
  • [Issue fix]Always play the check icon animation when the customer submits a subsequent order by clicking 'Start a new order'

05/01/2026

  • [Minor Improvement]Create a kiosk app for a specific white label
  • [Issue fix]Fix the error that occurs when proceeding to payment with NBG Pay when the customer's name is written in Greek

02/01/2026

  • [Minor Improvement]Set up a new white label

31/12/2025

  • [Issue fix]Fix issues that occur when sending payments via Neosoft for specific white labels

24/12/2025

  • [Feature]For multi-store setups with different types of food, allow customers to search for a dish and see which store offers they dish they wish More Info
  • [Feature]Give the option to stores to show a custom message on the thank you page. Additionally, show a success green tickmark on the thank you page for orders placed successfully and standardize the fonts across the page. More Info
  • [Minor Improvement]Improve the performance of navigating back from the item detail page and avoiding new scrolling to the item that was previously visible
  • [Issue fix]Fix errors that may occur when connecting Wolt Drive in a multi-store setup
  • [Issue fix]Fix the issue where “.localhost” incorrectly appears in the store URL under recents tab in the GonnaOrder App
  • [Issue fix]Ensure that the admin UI order page loads correctly independently of refunds issued
  • [Issue fix]Fix the issue where the typing cursor overlaps into phone header while scrolling on store page search bar in the GonnaOrder consumer app
  • [Issue fix]Fix issues on event QR code scanning for white labels

23/12/2025

  • [Feature]Extend HubRise integration to support catalog synchronization and creation/updating of customers. Store user can use the synchronize catalog feature to import the entire catalog from HubRise or fetch catalog updates. Also, customers are created or updated on HubRise when they submit an order online More Info
  • [Feature]Allow customers to add their date of birth on the customer self-care portal with the birth year being optional. Store admins can view upcoming customer birthdays on the Customers page More Info
  • [Minor Improvement]Remove the duplicated address number on printed Sunsoft order receipts
  • [Minor Improvement]Speed up the sending of the OTP code during customer registration via email on the customer checkout page
  • [Issue fix]Fix the overlapping of images referenced from GonnaOrder and those from white label tenants with a different database
  • [Issue fix]Correctly update the Sales and Refunds totals after starting a new business day on the Balance & Refunds page
  • [Issue fix]Display the correct discrepancy amount on the Previous Day Balance after closing a business day on the Balance & Refunds page in the admin UI
  • [Issue fix]Redirect users to the correct child store on the parent store homepage if they select delivery as their preferred way to receive their order when the parent store has two child stores
  • [Issue fix]Keep customers logged in when they log in on the parent store homepage and then access a child store via the child store selector
  • [Issue fix]Fix issues on the GoKiosk app, whereby it randomly displays a white screen and mistakenly shows the 'Store Closed' message even when the store is open (during opening hours)

22/12/2025

  • [Minor Improvement]Rename the Viva integration settings on the Terminal Type section
  • [Minor Improvement]Apply the store's preferred time format to the order receipt PDF
  • [Minor Improvement]Add a border around the opening balance section on the Balance & Refunds page in the admin UI
  • [Minor Improvement]Enable Loyverse integration to support the import of long descriptions and allow multiple selections on option groups on the customer UI.
  • [Minor Improvement]Include the external non online payment ID on unpaid orders when they're submitted to Loyverse POS
  • [Issue fix]Fix the error that occurs when opening customized items in an inherited catalog for specific stores
  • [Issue fix]Exclude option prices when the preferred 'Variant Display Mode' is 'Show 'From" price only.' Only display the lowest price either from the main item or price variants.
  • [Issue fix]Fix the automatic closing of the unpaid dropdown and location map popup when a user opens them on the order details page
  • [Issue fix]Ensure proper deletion when a user deletes the input on the Zip/ Postal code field on the customer checkout page
  • [Issue fix]Add the missing currency icon on various fields on the Balance & Refunds page in the admin UI
  • [Issue fix]Fix the UI alignment and scrolling issue on the parent store customer home page after the user selects their order delivery mode when the preferred 'Parent Store Homepage Behavior' is set to 'Delivery/Pickup Child Store Selection' on mobile browsers and apps
  • [Issue fix]Display the correct ticket and reservation price when a user books a presale ticket on the event booking functionality for white label
  • [Issue fix]Fix the error that occurs when displaying the Google map on the customer and admin UI for a tenant
  • [Issue fix]Correct the UI misalignment of the 'Total' and 'Refund' amount elements when a user registers a refund on the orders page in the admin UI

16/12/2025

  • [Feature]Allow Excel upload for items and variants based on price description. Users can create or update price variants per item based solely on the Price Description column. Variants are created only when multiple Excel rows exist for the same Category and Offer Name but with different Price Descriptions More Info
  • [Minor Improvement]Remove the extra API call on the Stations page when adding or deleting a station
  • [Minor Improvement]Display favicon for specific white label tenant and update the tenant name
  • [Issue fix]Fix the error that occurs on the customer checkout page when applying a first login discount voucher that is inactive
  • [Issue fix]Enable users to successfully remove nutrition information from catalog items in the admin UI
  • [Issue fix]Fix missing translations when browser language and the admin user language are set to Greek
  • [Issue fix]Standardize the font on the Standalone Payments header to match other headers in the admin UI

15/12/2025

  • [Feature]Support a new online payment provider - NBG Pay, for stores based in Greece More Info
  • [Enhancement]Improve Purple-I integration to support ASAP orders
  • [Enhancement]Display the item image/ thumbnail on the basket section in the customer checkout page in tablet view for kiosks
  • [Minor Improvement]Update install certificate and email domain for a white label
  • [Issue fix]Fix the error that occurs when paying for the monthly subscription on the Billing page in the admin UI
  • [Issue fix]Fix the gateway timeout screen that appears occasionally when doing Epay terminal payments for the kiosk app
  • [Issue fix]Display the 'Register Refund' button on the Balance & Refunds page when the business day is open
  • [Issue fix]Fix Wolt Drive webhooks to support missing webhook events
  • [Issue fix]Hide the 'Register Refund' button on unpaid orders in the Orders page
  • [Issue fix]Remove the extra characters 'ionic' that appears on the customer reservations URL in the GoAdmin app
  • [Issue fix]Update French translations on the customer checkout page
  • [Issue fix]Fix the layout of order action buttons 'View', 'Confirm', 'Ready', and 'Reject' which overlap with the order details on the Orders page in expanded view