Integrate Sunsoft with GonnaOrder to synchronize your orders and payments received online.
Sunsoft is a complete catering system that provides business users to meet their daily requirements such as ordering, tables, payments, inventory management price lists, cashier, shifts and waiters.
With this integration, GonnaOrder sends the Delivery, Pickup, and Table order details to your Sunsoft POS.
| Website | https://sunsoft.gr. |
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On this Page
- Connect with Sunsoft
- Delivery and Pickup Orders
- Table Orders
- Setup External Product ID
- External Table ID
- Orders in Sunsoft Dashboard
- Disable or Disconnect Sunsoft
Connect with Sunsoft
Connect your GonnaOrder store with Sunsoft to receive and manage orders. This centralizes your operation on one system.
GonnaOrder requires a few connection details to start communicating with your POS. You can contact the Sunsoft team to provide you with the credentials and guide you on how to obtain the required integration parameters.
Support Pickup, Delivery, and Table Orders with Sunsoft
The integration between Sunsoft POS and GonnaOrder supports:
Delivery and pickup orders – all pickup and delivery orders are sent to your POS.
Table orders – order submission supported for waiters and guests through both platforms.
To connect your store to Sunsoft, navigate to Settings > Integration. Locate Sunsoft and click Connect
In Sunsoft connection section, enter the following details:
- URL
- Username
- Password
- Device Info
Note: GonnaOrder recommends to contact the Sunsoft admin for the credentials.
After adding the credentials, click Connect to complete the integration.
Upon successful connection, your Sunsoft integration details will appear where the integration form was. The URL, Username, Password, and Device Info are all displayed in read-only mode.
Support Delivery and Pickup Orders
With the Sunsoft integration, pickup and delivery orders submitted to GonnaOrder are sent to your POS. This includes orders submitted by customers on your GonnaOrder online store and those submitted by waiters through order capture
The integration supports main items, price variants, and option groups. Basically, all possible item configurations in GonnaOrder.
Required Configuration for Delivery and Pickup Orders
For delivery and pickup orders to work between GonnaOrder and Sunsoft, the integration requires some additional settings to your product catalog. These settings are only needed for stores connected to Sunsoft.
The External Product IDs should be configured for each item, price variant, and option.
The External VAT ID is not required.
The External table IDs configuration is not required.
GonnaOrder recommends to include cusomter contact number as mandatory as this helps in tracking the orders in Sunsoft POS.
Support Table Ordering
You can receive and manage table orders submitted to GonnaOrder on your Sunsoft POS. When a customer or a waiter submits an order in your online store, GonnaOrder sends the order to Sunsoft POS.
The POS integration uses external table IDs to map tables from the POS to your online store. It is through the external table IDs that GonnaOrder knows which POS table receives a particular order.
Configuration Requirements for Table Orders
The Sunsoft POS integration requires that you add some special settings to your store tables and products. The absence of these configurations may prevent orders from being sent to your POS correctly.
The External Product ID should be configured for each item, price variant, and option.
The External VAT ID is not required.
The External Table IDs for all tables in your GonnaOrder store needs to be configred.
Setup External Product ID
The external product ID field will be available when you edit the details of the main store product, a price variant, or an option that belongs to an option group.
The field can be filled with a string of characters to match the item product code used in your POS. External ID fields help GonnaOrder point directly to the items customers order online in your POS.
External Table ID
The external table ID field is to be used for stores that use Sunsoft POS with standalone payments. The ID helps GonnaOrder and the POS know from which table an order was submitted.
External table IDs are not used for delivery and pickup orders.
Orders in Sunsoft Dashboard
Orders submitted via GonnaOrder, will reflect in Sunsoft and contain following information:
- Item Name
- Item Quantity
- Item Unit Price
- Discount Value
- Discount Percentage
Note: Based on admin configuration only Discount Value or Discount Percentage will be shown.
Item Variants
Variants with External ID: Variants in an Order that have external Ids get mapped with corresponding orders in Sunsoft.
Variants without External ID: Variants in an Order that do not have exernal Ids, Sonsoft considers these as comments. For example in the below image, we have requested for Pizza Margarita, with extra Cheese and Mayonaise
On Sunsoft dashboards, users can accept the orders or reject as required. They can assign tables and close payments. Using the Sunsoft Backoffice, users can update menus, prices and other fields.
Disable or Disconnect Sunsoft POS
You can always disable the integration between GonnaOrder and Sunsoft POS if and when you no longer need GonnaOrder to send new orders to your POS. To disable the integration, toggle off the Active switch to NO
You can always disconnect GonnaOrder from your Sunsoft POS if and when you no longer need GonnaOrder to send new orders to your POS. In that case, you should have a way of managing orders arriving in your store.
To disconnect GonnaOrder from Sunsoft POS, click the Disconnect button under the Sunsoft integration section. This will permanently disconnect your two accounts, and GonnaOrder will no longer send orders to your Sunsoft POS.
