Product Updates

23/07/2025

  • [Feature]Integration with Flitt payment provider for online order payments More Info
  • [Issue fix]Display a validation message 'The store is closed at the selected time' when a user selects a date that is excluded from the opening times on the customer UI

21/07/2025

  • [Feature]Allow end customers to leave a tip on the checkout page when submitting an order More Info
  • [Minor Improvement]Security enhancements for white label Stripe payments
  • [Minor Improvement]Log all external order loyalty messages submitted to GonnaOrder via API from Sunsoft
  • [Minor Improvement]Logging the payloads for some POS and custom integrations for better troubleshooting
  • [Issue fix]Fix the stripe connection issue, where users receive an error when they proceed to connect with stripe payment provider
  • [Issue fix]Fix Epos Now catalog synchronization, where some categories and items are not imported after the sync
  • [Issue fix]Display the total transaction fee for all open tab orders on the standalone payment page
  • [Issue fix]Import external IDs associated with products and options when cloning the catalog from the Admin UI or via the API
  • [Issue fix]Fix the incorrectly set item prices in the target store when a user imports the catalog Excel file from one store to another
  • [Issue fix]Fix the validation message 'You must select one value' that appears on the payment option section of the checkout page even when a user has made a selection
  • [Issue fix]Display the login button on the parent store's customer UI when all of its child stores are set as independent
  • [Issue fix]Fix the 'Add to your order' button on the item details page, which flickers momentarily before displaying correctly when the desired wish date and time is set at the order item level
  • [Issue fix]Fix the back button for multi store for template mobile apps

14/07/2025

  • [Enhancement]Allow users to create overlapping delivery zones in the admin UI, whether they're using post codes, radius, or drawing on the map. Prioritize the delivery zone that is higher on the list or was created first when a customer's address for the order lies within two or more overlapping delivery zones
  • [Minor Improvement]Security enhancements to encrypt sensitive information
  • [Issue fix]Fix the Epay physical terminal integration, where users are unable to connect their store with Epay for terminal payments
  • [Issue fix]Fix issue that the reservable cart items block a time slot even if the user has not submitted an order
  • [Issue fix]When downloading the customer excel and the store has customer and loyalty inheritance, ensure that the correct list of customers are downloaded for both the parent and the child store
  • [Issue fix]Fix the continuous loading error occuring after scanning the payment QR code for some payment providers
  • [Issue fix]Remember the location when a user scans the location QR code for 1 or 7 days, depending on the location type (Room & Location - 7 days, else - 1 day) as originally designed
  • [Issue fix]Display the customer login button on the ordering page when the store banner is not added
  • [Issue fix]Redirect customers back to their order page when they click the back button on the Ryft payments page

07/07/2025

  • [Feature]Allow customers to manage their profile on the checkout page. A customer can log into their account, view their profile data, manage multiple addresses, and upload a picture. Also, customers can view their loyalty points and transactions on the store More Info
  • [Issue fix]Fix the reservation time issue, where users cannot make a reservation when the store country's time zone is different from the user's current time zone
  • [Issue fix]Fix EposNow catalog synchronization to sync all options listed under each option group

04/07/2025

  • [Minor Improvement]Allow store users to import customers via the Excel API
  • [Minor Improvement]Block orders that are rejected before their scheduled wish date from being sent to Sunsoft POS
  • [Minor Improvement]Display custom integrations for all white labels
  • [Issue fix]Fix the continuous flashing of the screen that occurs when a user clicks the 'Start new order' button in the GonnaOrder app on iOS devices
  • [Issue fix]Fix the error that occurs when a user tries to make a reservation when a schedule is added for reservations even if the selected time is within the reservation schedule
  • [Issue fix]Fix the 'Reload Application' error that occurs when a user proceeds to payment on Emerchantpay-connected stores
  • [Issue fix]Fix the synchronize catalog with EposNow, whereby if a product is used in a multiple choice product, then it is only imported as an option group, and not created as an offer within a category
  • [Issue fix]Fix the Wolt menu synchronization feature, whereby it does not fetch all items and categories
  • [Issue fix]Fix the automatic deletion of characters that occurs when a user is inputting the order notes on the customer checkout page
  • [Issue fix]Fix the exclude date in schedules for some countries, where users can submit an even when a store is closed (during the excluded dates & times on the schedule)
  • [Issue fix]Clear customer details on the checkout page when a user clicks the 'Start new order' button after submitting an order or when the inactivity timer is triggered
  • [Issue fix]Display the correct the email sender name when a user triggers an account creation, forgot password, or booking email on white labels
  • [Issue fix]Fix the translation issue on the customer checkout page, whereby it displays the raw translation key 'public.checkout.dropOfInfo' instead of the localized text, 'Drop-off information'

30/06/2025

  • [Enhancement]Allow store users to input the customer's Instagram ID when adding a new customer on the admin UI and display it on the customer's 360 dashboard
  • [Minor Improvement]Change the label for 'Inherit vouchers and loyalty from parent store' to 'Inherit customers, vouchers and loyalty from parent store' in the Multi-Store & Multi-Catalog settings
  • [Minor Improvement]Functional and UX improvements on the event booking functionality for white labels
  • [Issue fix]Fix the error message that is displayed when a user scans the payment QR code for Fygaro payments
  • [Issue fix]Fix the import catalog from another store and via Excel, where the item type is not imported correctly
  • [Issue fix]Fix the incorrectly displayed time slots for wish time in the customer UI and the checkout page
  • [Issue fix]Fix the incorrectly displayed start time when a user selects a time slot for booking a table in the admin UI using the Find table feature
  • [Issue fix]Standardize and align the terms and conditions acceptance checkbox and text on the customer checkout page in mobile view
  • [Issue fix]Fix the customer UI layout breaks on the customer checkout page which display incorrectly when 'Payment Inactive' or 'Payment Mandatory' is selected as the payment options, and 'None' is selected in the pay later option

23/06/2025

  • [Feature]Introduce iotsoft POS integration for Greece More Info
  • [Feature]Introduce Witec Integration for Greece More Info
  • [Issue fix]Update translations for both the admin UI and customer UI
  • [Issue fix]Fix the validation message 'You must select one value,' which is displayed even when a user selects a payment option on the customer UI
  • [Issue fix]Fix the misaligned date-time picker when a user selects the time when like to collect their order and maintain a consistent font on the date and time components on the customer checkout page
  • [Issue fix]Remove the extra scroll bar that is displayed when a user loads the catalog page in the admin UI

18/06/2025

  • [Minor Improvement]Send location label and location external ID (if not null) when retrieving order information via the Get order details API
  • [Issue fix]Fix Epos Now catalog synchronization issues whereby when a category has child categories, the parent category is not being imported
  • [Issue fix]Fix the error that occurs in Sunsoft integration, stopping some orders from being sent to Sunsoft
  • [Issue fix]Fix the item description visibility on the customer UI where if the description is long, it is not fully visible on iPhone devices
  • [Issue fix]Fix the broken help center link for partner program on the admin UI

13/06/2025

  • [Enhancement]Allow customers to be inherited from parent store for member authentication. When customers are created at the parent store level, child stores can inherit them, allowing them to be treated as members at the child store level and can be authenticated when the child store has set the member only authentication feature.
  • [Enhancement]Display the specific store in which a customer first registered on the customer dashboard of the parent store in a multi-store & multi-catalog setup
  • [Enhancement]Add store ID and more order information (e.g., location, station, & top level category) when retrieving orders via API and publishing order events
  • [Enhancement]Display a back button on the customer UI for stores in a multi-store setup to allow users to quickly switch to the previous store
  • [Minor Improvement]Allow store users to import customers via Excel API
  • [Issue fix]Fix the payload which is sent to an incorrect store endpoint, leading to orders not being delivered to Sunsoft
  • [Issue fix]Fix the Epos Now catalog synchronization to only import items marked as 'Sell on Web' and synchronize all categories on Epos Now
  • [Issue fix]Validate the location when a new location order is initialized
  • [Issue fix]Fix the invite user as a catalog manager, whereby it invites them as a standard user too, creating duplicate users with different roles
  • [Issue fix]Send buzzer number and ordering rules to Sunsoft POS as order comments
  • [Minor Improvement]Display order item comment section on the item details page on the customer UI only when the 'Add to your order' button is active

10/06/2025

  • [Enhancement]UI enhancements on the checkout page for desktop devices. Display the checkout page in two columns on desktop view to enhance user experience
  • [Enhancement]Improve how the location in the URL is saved on the cookies. Only save and remember location if it is passed by URL (do not save the location on cookies if the customer manually enters the location or table on the checkout page). If the location type is room or location, save it on the cookies for 7 days. For all other location types, save it for one day.
  • [Minor Improvement]Set a minimum amount validation for stripe payments
  • [Minor Improvement]Configure webhook for Hobex payment provider
  • [Minor Improvement]Update Neosoft certificate password credentials
  • [Issue fix]Fix the GonnaOrder app which restarts when a user clicks the 'Start a new order' button on the inactivity popup on mobile devices with small screens
  • [Issue fix]Fix the continuous loading state that occurs when a customer proceeds to pay online with Global Pay if the store has set payment as mandatory
  • [Issue fix]Fix issues that occur when processing viva payments via physical terminal on GO Kiosk and other GonnaOrder apps
  • [Issue fix]Display Apple Pay and Google Pay payment methods on the Emerchantpay payment checkout page
  • [Issue fix]Fix the customer UI checkout page, which freezes randomly when the user is navigating the checkout form
  • [Issue fix]Display the time slot dropdown for the item return date on the checkout page when pickup and return is the selected order fulfilment method for the store
  • [Issue fix]Display the item name on the validation message for reservable items when a customer tries to submit an order with multiple reservable items if the offer is custom in an inherited catalog
  • [Issue fix]Fix the sorting logic on the Customers' list on the admin UI
  • [Issue fix]Allow users to continue in the same tab when they complete payments via the Viva App
  • [Issue fix]Standardize the font color of the 'Thank you' and store description text on the thank you page
  • [Issue fix]Display the edit item icon on the same line on the order summary section in the customer checkout page when item names are long on small screens