Product Updates

02/01/2026

  • [Minor Improvement]Set up a new white label

31/12/2025

  • [Issue fix]Fix issues that occur when sending payments via Neosoft for specific white labels

24/12/2025

  • [Feature]For multi-store setups with different types of food, allow customers to search for a dish and see which store offers they dish they wish More Info
  • [Feature]Give the option to stores to show a custom message on the thank you page. Additionally, show a success green tickmark on the thank you page for orders placed successfully and standardize the fonts across the page. More Info
  • [Minor Improvement]Improve the performance of navigating back from the item detail page and avoiding new scrolling to the item that was previously visible
  • [Issue fix]Fix errors that may occur when connecting Wolt Drive in a multi-store setup
  • [Issue fix]Fix the issue where “.localhost” incorrectly appears in the store URL under recents tab in the GonnaOrder App
  • [Issue fix]Ensure that the admin UI order page loads correctly independently of refunds issued
  • [Issue fix]Fix the issue where the typing cursor overlaps into phone header while scrolling on store page search bar in the GonnaOrder consumer app
  • [Issue fix]Fix issues on event QR code scanning for white labels

23/12/2025

  • [Feature]Extend HubRise integration to support catalog synchronization and creation/updating of customers. Store user can use the synchronize catalog feature to import the entire catalog from HubRise or fetch catalog updates. Also, customers are created or updated on HubRise when they submit an order online More Info
  • [Feature]Allow customers to add their date of birth on the customer self-care portal with the birth year being optional. Store admins can view upcoming customer birthdays on the Customers page More Info
  • [Minor Improvement]Remove the duplicated address number on printed Sunsoft order receipts
  • [Minor Improvement]Speed up the sending of the OTP code during customer registration via email on the customer checkout page
  • [Issue fix]Fix the overlapping of images referenced from GonnaOrder and those from white label tenants with a different database
  • [Issue fix]Correctly update the Sales and Refunds totals after starting a new business day on the Balance & Refunds page
  • [Issue fix]Display the correct discrepancy amount on the Previous Day Balance after closing a business day on the Balance & Refunds page in the admin UI
  • [Issue fix]Redirect users to the correct child store on the parent store homepage if they select delivery as their preferred way to receive their order when the parent store has two child stores
  • [Issue fix]Keep customers logged in when they log in on the parent store homepage and then access a child store via the child store selector
  • [Issue fix]Fix issues on the GoKiosk app, whereby it randomly displays a white screen and mistakenly shows the 'Store Closed' message even when the store is open (during opening hours)

22/12/2025

  • [Minor Improvement]Rename the Viva integration settings on the Terminal Type section
  • [Minor Improvement]Apply the store's preferred time format to the order receipt PDF
  • [Minor Improvement]Add a border around the opening balance section on the Balance & Refunds page in the admin UI
  • [Minor Improvement]Enable Loyverse integration to support the import of long descriptions and allow multiple selections on option groups on the customer UI.
  • [Minor Improvement]Include the external non online payment ID on unpaid orders when they're submitted to Loyverse POS
  • [Issue fix]Fix the error that occurs when opening customized items in an inherited catalog for specific stores
  • [Issue fix]Exclude option prices when the preferred 'Variant Display Mode' is 'Show 'From" price only.' Only display the lowest price either from the main item or price variants.
  • [Issue fix]Fix the automatic closing of the unpaid dropdown and location map popup when a user opens them on the order details page
  • [Issue fix]Ensure proper deletion when a user deletes the input on the Zip/ Postal code field on the customer checkout page
  • [Issue fix]Add the missing currency icon on various fields on the Balance & Refunds page in the admin UI
  • [Issue fix]Fix the UI alignment and scrolling issue on the parent store customer home page after the user selects their order delivery mode when the preferred 'Parent Store Homepage Behavior' is set to 'Delivery/Pickup Child Store Selection' on mobile browsers and apps
  • [Issue fix]Display the correct ticket and reservation price when a user books a presale ticket on the event booking functionality for white label
  • [Issue fix]Fix the error that occurs when displaying the Google map on the customer and admin UI for a tenant
  • [Issue fix]Correct the UI misalignment of the 'Total' and 'Refund' amount elements when a user registers a refund on the orders page in the admin UI

16/12/2025

  • [Feature]Allow Excel upload for items and variants based on price description. Users can create or update price variants per item based solely on the Price Description column. Variants are created only when multiple Excel rows exist for the same Category and Offer Name but with different Price Descriptions More Info
  • [Minor Improvement]Remove the extra API call on the Stations page when adding or deleting a station
  • [Minor Improvement]Display favicon for specific white label tenant and update the tenant name
  • [Issue fix]Fix the error that occurs on the customer checkout page when applying a first login discount voucher that is inactive
  • [Issue fix]Enable users to successfully remove nutrition information from catalog items in the admin UI
  • [Issue fix]Fix missing translations when browser language and the admin user language are set to Greek
  • [Issue fix]Standardize the font on the Standalone Payments header to match other headers in the admin UI

15/12/2025

  • [Feature]Support a new online payment provider - NBG Pay, for stores based in Greece More Info
  • [Enhancement]Improve Purple-I integration to support ASAP orders
  • [Enhancement]Display the item image/ thumbnail on the basket section in the customer checkout page in tablet view for kiosks
  • [Minor Improvement]Update install certificate and email domain for a white label
  • [Issue fix]Fix the error that occurs when paying for the monthly subscription on the Billing page in the admin UI
  • [Issue fix]Fix the gateway timeout screen that appears occasionally when doing Epay terminal payments for the kiosk app
  • [Issue fix]Display the 'Register Refund' button on the Balance & Refunds page when the business day is open
  • [Issue fix]Fix Wolt Drive webhooks to support missing webhook events
  • [Issue fix]Hide the 'Register Refund' button on unpaid orders in the Orders page
  • [Issue fix]Remove the extra characters 'ionic' that appears on the customer reservations URL in the GoAdmin app
  • [Issue fix]Update French translations on the customer checkout page
  • [Issue fix]Fix the layout of order action buttons 'View', 'Confirm', 'Ready', and 'Reject' which overlap with the order details on the Orders page in expanded view

10/12/2025

  • [Feature]Display the customer's last order on the customer ordering page when they are logged in. The customer can also click the Reorder button to add the last order's items to the cart for quick reordering More Info
  • [Feature]Allow stores to customize their order thank you page. Stores can opt to show or hide the order reference number, order status, and the option for email receipt on the thank you page More Info
  • [Minor Improvement]Display all order action buttons when the user clicks 'View' order on the Orders dashboard in the admin UI
  • [Minor Improvement]Improve performance for specific queries
  • [Minor Improvement]Update the text and remove links on the registration and subscription expiry emails
  • [Minor Improvement]Allow event organizers to upload an event map on the event booking functionality for white labels
  • [Minor Improvement]Display the white label icon on browser & app notifications for incoming orders. If the white label has no icon, show the notification without an icon
  • [Minor Improvement]Add Loyverse integration on specified white label platform
  • [Issue fix]Fix the automatic printing issue where some orders are not being sent for printing for some stores
  • [Issue fix]Always send the item name and price variant name when submitting an order to Purple-I if an item has variants
  • [Issue fix]Always consider the store white label domain when inviting a user via email to manage a white label store

08/12/2025

  • [Feature]Support store integration with Loyverse POS for order submission and catalog synchronization More Info
  • [Feature]Allow users to add nutritional information (Calories, Net Carbs, Protein, & Total Fat) on options and variants More Info
  • [Feature]Allow store users to set how variants are displayed on the customer UI. The user can set the variant display mode as 'Show all variants', where all variants are displayed on the home page. Alternatively, the user can choose 'Show 'From' price only', where the user will see the lowest price either from the main item or the variants. More Info
  • [Enhancement]Mask gift card and voucher codes on orders dashboard in the admin UI for standard users and manager roles
  • [Enhancement]Show the currency ISO code instead of $ symbol for stores in countries that use the Eastern Caribbean Dollar (XCD).
  • [Enhancement]Display the info icon on menu items in the customer UI when ordering is deactivated for the store
  • [Minor Improvement]Ensure that all orders are sent to Hubrise even if there are mandatory external ids missing. All orders should be shown in the Hubrise dashboard, and in case Hubrise finds issues when submitting the orders to the POS, these errors will be shown in the Hubrise dashboard
  • [Minor Improvement]Display HubRise external order ID on the orders dashboard
  • [Minor Improvement]Log outbound SMSs sent to customers notifying them that their order is ready
  • [Minor Improvement]Display the Epay header on the customer checkout page when the store has enabled Epay integration
  • [Minor Improvement]UI and translation changes on the 'Customers' section in the admin UI
  • [Minor Improvement]Create Epos Now app for white labels
  • [Minor Improvement]Display the loader when the video upload is in progress on the 'Play video after inactivity' setting in the admin UI
  • [Issue fix]Fix the error that occurs when a customer tries to log out from the customer self-care portal
  • [Issue fix]Avoid unnecessary API calls to check for reservations, made when leaving the reservation page the admin UI
  • [Issue fix]Fix the alignment of the Disconnect button on the HubRise integration section
  • [Issue fix]Fix Wolt Drive webhooks to send order delivery status updates
  • [Issue fix]Fix the error that occurs when deleting a store when it has no catalog and is eligible for deletion
  • [Issue fix]Fix issue when items of the catalog cannot be updated for some stores
  • [Issue fix]Enforce a consistent and responsive UI on the Reservation Slot section on smaller screens
  • [Issue fix]Update French translations on the customer login page and the customer information section header
  • [Issue fix]Enable the dark blue highlight when a user clicks 'Balance & Refunds' in the admin UI

01/12/2025

  • [Feature]Introduce a Balance & Refund feature for sales and balance management. Store users can track their daily sales reports by starting a day and providing their opening balance and tracking the day's transactions. At the end of the day, they can visualize their sales performance and note any discrepancies. For refunds, users can register independent refunds or order-based refunds when necessary, ensuring seamless performance tracking and operations. More Info
  • [Feature]Introduce loyalty statistics for stores. In a multi-store & multi-catalog setup, users can view the loyalty stats for each child store as well as the total loyalty stats over time. Users can also view which points were added manually by an administrator or earned by customer orders More Info
  • [Feature]Allow store users to set the postcode field as mandatory, optional, or hidden on the delivery settings in the admin UI. When set as mandatory, customers must provide their postcode when submitting their delivery order. If set to optional, customers can provide or fail to provide their postcode during order submission. If set as hidden, the postcode field is not displayed on the checkout page when submitting a delivery order. More Info
  • [Minor Improvement]Introduce payment provider markup fee on the 'Billing' section in the admin UI. The store user can set the fee as a fixed amount or percentage
  • [Minor Improvement]Add delivery tracking on Wolt Drive to know when the order is actually handed to the customer
  • [Minor Improvement]Improve the performance of the loading the item detail page on mobile apps
  • [Minor Improvement]Enable the import of menu items and their associated options when synchronizing catalog with TISSL POS
  • [Minor Improvement]Refactor all customer UI popups to enhance readability
  • [Minor Improvement]Standard the chart and 'Period' column across all statistics views on the statistics page in the admin UI
  • [Minor Improvement]Enable super admins and tenant admins to delete catalog from a store
  • [Minor Improvement]Configure Witec Stripe ID for white labels
  • [Minor Improvement]Include a refund policy link for white labels
  • [Minor Improvement]Always send a white labeled customer registration email for all white labels
  • [Issue fix]Fix the broken Viva integration settings, whereby the 'Physical Terminal' form is not being displayed
  • [Issue fix]Fix swagger UI errors across all environments
  • [Issue fix]Allow customers to proceed to the child store's ordering page from the parent store homepage when they input a delivery address that is served by one of the child stores when the 'Parent Store Homepage Behavior' is set to 'Delivery/Pickup Child Store Selection'
  • [Issue fix]Automatically update dates and times on the customers dashboard in the admin UI according to the store's current time zone when the store's country gets updated
  • [Issue fix]Ensure that the full name is displayed correctly on customer dashboard
  • [Issue fix]Automatically update the category associated with customized child store items when a user changes the parent store category in a multi-store & multi-catalog setup where child stores inherit catalog from the parent.
  • [Issue fix]Display the store flyer on the 'Share & Preview' page in the admin UI on mobile and tablet view.
  • [Issue fix]Remove the additional text 'ionic' that appears on the URL after the 'https' when opening a multistore and checking the Recents list on the GonnaOrder app
  • [Issue fix]Always refresh orders automatically in the orders dashboard without the need for manual refresh
  • [Issue fix]UI fixes and functional improvements on the event booking functionality for white labels
  • [Issue fix]Fix the misaligned 'Add Item' button on the catalog page in the admin UI on medium screen sizes like tablet view
  • [Issue fix]Rectify the alignment of different statuses on the catalog Change Status dialog box
  • [Issue fix]Enable text wrapping for item comments on the order summary section of the customer checkout page when the item comment(s) is long and unbroken
  • [Issue fix]Fix the misaligned delete store popup on the admin UI
  • [Issue fix]Fix the UI styling of the 'Pay later option' field on the 'Payments' settings page in the admin UI
  • [Issue fix]Fix the wrapping of the store link in reservation settings on the GoAdmin app