Product Updates

09/03/2026

  • [Feature]Order decomposition with address
  • [Minor Improvement]Fix security roles for api access to customers
  • [Issue fix]Customer's Details missing from Order Items Details Excel when the customer is not a member
  • [Issue fix]ORDER_CUSTOMER_INFO_NOT_PRESENT error at checkout page

05/03/2026

  • [Feature]Decompose orders based on order item wish time. Orders that contain multiple items for different days are decomposed to multiple fulfilment orders, one for each day. The admin user can filter the orders and see either all orders or only decomposed child fulfilment orders or only parent orders.
  • [Feature]Introduce a store setting to control Item Options Layout (single page vs step-by-step). When setting to step-by-step every option group is being configured as a separate page. The user can go back to change the previous selection.
  • [Minor Improvement]Publish Webhook on Admin Updates to Submitted Orders and Keep `updatedAt` Accurate for Draft and Submitted Orders
  • [Minor Improvement]Support a market place platform payment markup fee for some payment providers
  • [Minor Improvement]Refactor myNext integration to use backend connect/disconnect flow (fix CORS)
  • [Minor Improvement]Change translation of Greek for some texts
  • [Minor Improvement]Update the autoprint application and fix issue occuring when retrieving token for some stores
  • [Issue fix]Ensure that it is not possible for a user to set the parent of a store to itself
  • [Issue fix]Fix the error page displayed instead of proper validation message when deleting a discount voucher assigned to loyalty
  • [Issue fix]Fix the unexpected error page shown after creating zone using “Use post codes” option, although zone is created successfully
  • [Issue fix]Fix the colour of the custom text on thank you page black
  • [Issue fix]Fix the mobile responsive view on the customer order page
  • [Issue fix]Whitelabel changes to support mandatory other order number input prior to ordering
  • [Issue fix]Fix an issue where the billing information text overlaps below icon instead of starting beside it in admin orders Mobile View
  • [Issue fix]Fix the issue that the inactivity timer doesn't clear the basket when enabled
  • [Issue fix]In Admin UI dates display the year if it is not this year
  • [Issue fix]Avoid the mobile number field to show error message without input on the heckout page when selecting “I want to receive it at my address”
  • [Issue fix]Fix the Redirection URL for Eurobank payment provider
  • [Issue fix]Display the success message after the password reset via Forgot Password flow
  • [Issue fix]FIx login issues for whitelabels

02/03/2026

  • [Feature]Introduce Pickup and Drop-off order fulfilment mode. This order fulfilment mode allows customers to input two addresses when submitting an order, where one address is where the order is collected (picked up) and the other is where it's dropped off.
  • [Feature]Allow users to configure delivery zones based on the driving distance on the delivery settings page in the admin UI. Users can set tiered pricing per distance range, alongside existing Polygon, Postcode, and Geographic Radius zones. The customer's delivery address must be within the set driving distance range from your store for them to submit an order.
  • [Enhancement]Disable rendering of ordering rule items without a wish date on the customer checkout page for multi-address and multi-date orders.
  • [Minor Improvement]Improve the performance and response time of the order search API
  • [Minor Improvement]Use the place ID to obtain the exact coordinates of an address when using auto complete option to fill in an address on both the customer and admin UI.
  • [Minor Improvement]Group orders items by wish date on PDF receipts for multi-day orders when 'Desired Date & Time Level' is set to 'Order Item Level'.
  • [Issue fix]Fix the deadlock error that occurs occasionally on the login API.
  • [Issue fix]Fix the error that occurs when submitting an order on specific white label Android APK for the Kiosk app.
  • [Issue fix]Ensure the 'Save' button is fully visible on the 'Register a New Store' page on the GoAdmin app.
  • [Issue fix]Fix the error that occurs when a customer attempts to delete a saved address on the customer self-care portal.
  • [Issue fix]Fix the duplication of customers on the Excel report and address the inaccurate order count for customers.
  • [Issue fix]Fix the issue where users get stuck on a white screen when launching specific white label admin app.
  • [Issue fix]Ensure the Excel file downloaded on the order items statistics page only contains data for the specified date range when the custom date filter is applied.
  • [Issue fix]Ensure consistent alignment and spacing on action buttons (Save, Save & Continue, Save & Add New, Cancel, Delete) on the create/edit item page in the admin UI in desktop view.

26/02/2026

  • [Enhancement]Introduce the VAT number in the billing information section in the admin UI.
  • [Minor Improvement]Make the Billing Information section on the customer checkout page collapsible and bold when billing is optional. When the billing information is mandatory, always display the section in expanded view.
  • [Minor Improvement]Functional and UI improvements on the event booking functionality (sub-events / recurring events) for specific white label.
  • [Issue fix]Fix the customer creation issue, where the Create button becomes unresponsive when adding a new customer on the admin UI.
  • [Issue fix]Only display items assigned to a schedule that includes specific dates on those particular dates on the customer UI.
  • [Issue fix]Use the order item effective wish date/time when validating whether an item can be ordered (due to schedule restrictions) if the 'Desired Date & Time Level' is set to 'Order Item Level'.
  • [Issue fix]Check the items' availability before adding them to the cart based on the item schedule availability.

25/02/2026

  • [Feature]Introduce two new preferred pay later options: 'Bank Transfer' and 'Cheque'. Customers have more pay later options to choose from during checkout. More Info
  • [Minor Improvement]Add a backend email validation mechanism to block abusive/disposable emails by domain or exact email address.
  • [Minor Improvement]Set up a new white label.
  • [Minor Improvement]Always display the variant price on the second line on the item details page in the customer UI.
  • [Minor Improvement]Hide the 'Powered by whitelabel' text on all mobile apps.
  • [Issue fix]Disable order update via the public API after an order is submitted to the store.
  • [Issue fix]Always hide the item and variant price description on the customer UI menu page when Variant Display Mode is set to 'Show "From" price only'.
  • [Issue fix]Remove the duplicate legend parameters displayed in the Order Value, Orders, and Menu Viewings sabs on Statistics & Reports page in the admin UI.
  • [Issue fix]Display price variants with percentage discounts in bold text on the customer UI and admin order capture page to ensure font styling consistency across all price variants.

23/02/2026

  • [Feature]Allow customers to select different delivery addresses for multi-day delivery orders, where order items have different wish dates when the Desired Date & Time Level is set to 'Order Item Level'. Logged in customers can choose the delivery address for the order items per wish date from the Saved Addresses. Customers can place a single multi-day delivery order, each to be delivered to a specific destination, simplifying multi-day delivery ordering experience. More Info
  • [Feature]Allow third-parties to initiate a payment for an order (on customer checkout page or via order capture), reservation, stand-alone payment, or external entity from a single, generic API for GonnaPay.
  • [Feature]Introduce a previous order number requirement for customers when submitting a subsequent order on specific white labels. When enabled, customers must provide their previous order number before submitting another order at the store. This order number is used to automatically fetch the customer's contact details and delivery location from the previous order..
  • [Enhancement]Introduce captcha verification on the customer checkout page when submitting an unpaid order to reduce fake or automated order submissions.
  • [Enhancement]Reduce database query execution time for the order retrieval API to improve response time and prevent thread blocking.
  • [Enhancement]Display the bulk delete button on Open orders tab in the admin UI when a user selects a single or multiple orders.
  • [Minor Improvement]Allow users to set a white label URL and a URL with additional parameters (e.g., table number) on the Go Kiosk app.
  • [Minor Improvement]Enforce a validation rule to prevent order submission by unauthenticated customers if a store has enabled mandatory authentication.
  • [Minor Improvement]Allow users to view, search, and download customers who have purchased event tickets on the Customers page admin UI for specific white labels.
  • [Minor Improvement]Ensure all checkboxes in the admin UI are properly aligned and have consistent margins.
  • [Minor Improvement]Rename and restructure the super admin billing page to include headings, separators, and tooltips.
  • [Minor Improvement]Change the default currency for Bulgaria to EUR.
  • [Issue fix]Fix the price display issue on the 'Add to your order' button on item details page in the customer UI, where it appears twice when no discount option has been selected for the item on the catalog page in the admin UI.
  • [Issue fix]Fix the issue where users are occasionally unable to mark confirmed orders as ready on the admin app for specific stores.
  • [Issue fix]Fix the Loyverse catalog synchronization issue, where menu items and modifiers (options) are not synced for large catalogs on specific white labels.
  • [Issue fix]Fix how the store cover image is displayed on the customer UI, where it appears corrupted in tablet view.
  • [Issue fix]Fix the item details page display issue on mobile responsive screens and mobile apps, whereby when the item takes the full screen, the edge appear rounded.
  • [Issue fix]Fix the text alignment issue on the inactivity popup when the store's interface is set to a translated language (e.g., Greek).
  • [Issue fix]Display the correct validation message when a user inputs a single character in the required address fields in the customer self-care portal.
  • [Issue fix]Display the success toast when disconnecting HubRise integration.
  • [Issue fix]Fix the UI alignment issue on various settings under the Order Capture settings page in the admin UI.
  • [Issue fix]Move the 'Add Option' button to the end of the screen width on the Option Groups page in the admin UI

18/02/2026

  • [Issue fix]Fix the customer reordering issue, whereby if the main item is out of stock, its options are added to the basket when the customer uses the reorder option.

16/02/2026

  • [Enhancement]Automatically sort order items on both customer and admin UI based on their wish date when the 'Desired Date & Time Level' is set to 'Order Item Level'. Also, group the order items based on the wish date and time on the customer UI cart, starting with the most recent wish date.
  • [Enhancement]Improve TISSL catalog synchronization to support the automatic update of preselected options and allow for the custom selection of options when syncing catalog from TISSL.
  • [Minor Improvement]Disallow submission of orders by customers if Customer Authentication is set to Mandatory and the customer is not logged in.
  • [Minor Improvement]Performance improvements to increase order fetching and searching speed.
  • [Minor Improvement]Change the order of components in the statistics page to display the statistics tabs first and then the period bar. Additionally, ensure consistency across all statistics tabs, whereby a default statistics period is displayed when a user clicks any of the statistics tabs.
  • [Issue fix]Fix the error that occurs when uploading an image to the store, category, item, or option in the admin UI.
  • [Issue fix]Apply the selected catalog date when adding previous order items to the cart using the reorder option. If an item in the previous order is no longer in stock, ensure it's not added to the cart when the user clicks reorder to add previous order's items to the cart.
  • [Issue fix]Display a validation error message when a user attempts to register a refund amount that exceeds the total order amount on the orders dashboard in the admin UI.
  • [Issue fix]Fix the error that occurs when a user attempts to complete a standalone payment using Stripe.
  • [Issue fix]Implement a validation mechanism when adding the customer's date of birth on both admin UI and customer's self-care portal to prevent users from inputting a future or invalid date of birth. Users can only enter a date of birth that ranges between 1920 and 10 years prior to the current year/date.
  • [Issue fix]Fix the misaligned Member Code field on the Add New Customer page in the admin UI.
  • [Issue fix]Fix the duplicate 'Order Sent Time' displayed on the order details page in mobile screens.
  • [Issue fix]Automatically load and update the customer UI language according to the selected catalog language in the admin UI.
  • [Issue fix]Fix the incorrect calculation of the item subtotal amount for specific customers on the customer's cart page.
  • [Issue fix]Display the correct validation error message on the date of birth field when editing a customer profile in the admin UI.
  • [Issue fix]Fix the automatic loading of previously viewed customer data on the Add New Customer page in the admin UI when a user opens a customer's details and then proceeds to add a new customer.
  • [Issue fix]Standardize all checkboxes and radio buttons in the customer UI.
  • [Issue fix]Correctly display the increase and decrease buttons on the options section in the customer UI item details page when the 'Option Group Type' is set to 'Custom Selection'.
  • [Issue fix]Fix the customer UI checkout layout mismatch issue, where the 'Your Address' section doesn't match the recommended layout in mobile screen.
  • [Issue fix]Add a sufficient space below the 'Next' button on the parent store customer homepage when Parent Store Homepage Behavior is set to 'Delivery / Pickup Child Store Selection'
  • [Issue fix]Ensure correct and consistent spacing between across all elements (i.e., store selector, search bar, and category tabs) in the parent store customer homepage in multi-store & multi-catalog setups
  • [Issue fix]Ensure the Complete button is displayed on the order details page for orders in the Ready tab on mobile/small screens.
  • [Issue fix]Keep users on the catalog page/tab when they delete multiple catalog items in the admin UI.
  • [Issue fix]Add the Help on Gift Cards icon on the Gift Cards settings page in the admin UI. Redirect users to the correct help center page when they click the Help on Gift Cards icon on the Gift Card creation/editing page in the admin UI.
  • [Issue fix]Remove the extra white space on the left and right side of the 'How would you like to receive the order?' section on the parent store's customer homepage when the 'Parent Store Homepage Behavior' is set to 'Delivery/Pickup Child Store Selection'

09/02/2026

  • [Feature]Support the integration with Cardlink and Eurobank payment provider via the hosted payment page for online payment in Greece More Info
  • [Minor Improvement]Increase the long description character limit to 2,000 characters when adding a new or editing a catalog item in the admin UI.
  • [Minor Improvement]Increase the font size and boldness of options in the customer UI item details page.
  • [Minor Improvement]Add data-test id on the order details page in the admin UI to support test automation.
  • [Issue fix]Enforce validation on the payment method selection section on the customer checkout page to ensure customers always choose their preferred payment mode when submitting an order.
  • [Issue fix]Fix the issue where the price of items without variants isn't shown on the customer menu page when the 'Variant Display Mode' is set to 'Show "From" price only'.
  • [Issue fix]Improve validation of addresses when delivery zones are configured using 'Use radius' or 'Draw on map' when the postcode field is hidden. Display a different validatin message for "Radius zones" and "Draw on map" zones as opposed to post code zones.
  • [Issue fix]Display the range of calories based on an items variants on the customers' menu page if an item has variants. Enable customers to view each variant's nutrition information on the item details page.
  • [Issue fix]Fix the screen flickering issue when opening the item details page on the customer UI in Gonnaorder template apps.
  • [Issue fix]Fix the blinking of the 'Start a new order' button on the customer thank you page after placing an order.
  • [Issue fix]Display the missing order sent date across all order tabs in the admin UI.
  • [Issue fix]Ensure the “Save your profile data for future orders” checkbox is clickable on the billing information section in the customer checkout page.
  • [Issue fix]Display the required indicator (asterisk) on the 'Name' field when adding a printer on the Printers tab in the admin UI and correct the error on the printer name validation message .
  • [Issue fix]Remove an extra vertical line displayed above the 'Create an account and login' section on the customer checkout page.
  • [Issue fix]Hide the 'Complete' button on orders in the Completed tab and display it on Confirmed orders on the orders dashboard in the admin UI.

02/02/2026

  • [Enhancement]Improve the payment by QR code page to include steps to follow to complete order payment via QR code. With these steps, customers, especially first-time users, can easily and confidently complete payment via QR code.
  • [Minor Improvement]Conform to code formatting guidelines for front end.
  • [Minor Improvement]Rearrange the statistics tabs to display 'Order Value' as the first and preselected tab when a user opens the Statistics page in the admin UI.
  • [Minor Improvement]Add data-testid on the proceed to checkout button on the customer UI, store update order page, and start new order button to support automation.
  • [Minor Improvement]Address the incorrect email validation error message which occurs on the standalone payment thank you page when a user inputs a valid email address with more that 40 characters.
  • [Minor Improvement]Update the 'Add Zone' hypertext on delivery settings page into a button.
  • [Issue fix]Correct the misalignment on the nutritional information icons (Calories, Net Carbs, Protein & Total Fats) inside options in the items details page on the customer UI when the Option Group Type is set to 'At most one option can be selected'.
  • [Issue fix]Ensure proper text wrapping for option descriptions text on the item details page in the customer UI on mobile screens.
  • [Issue fix]Fix the checkbox misalignment issue on the options list in the item details page on the customer UI when the 'Option Group Type' is set to either 'Any number of options can be selected' or 'Custom selection'.
  • [Issue fix]Ensure the arrow icon is vertically centered in the category list on the customer UI when the 'Default Catalog View' is set to 'Collapsed'
  • [Issue fix]Add default spacing below the 'Leave us a review' section on the thank you page when 'Auto-return to start screen' is enabled.
  • [Issue fix]Fix the icon alignment issue on buttons in the Customers' My profile section on small screens.
  • [Issue fix]Ensure proper alignment of the 'Setup' button on the Multi-Store & Multi-Catalog settings page in the admin UI.
  • [Issue fix]Display the Balance & Refunds header with the correct text color in the admin UI.