Increasing table turnover with GonnaOrder’s table ordering and QR menu

Increasing table turnover with GonnaOrder’s table ordering and QR menu

Without table ordering and QR menu, hospitality businesses like restaurants, pubs and bars are unlikely to be able to safely reopen and survive in a post-COVID-19 world.

With GonnaOrder, automation for your business has never been easier. Its self-ordering system, table ordering and QR menu technology will help you to remain operational and boost your sales by increasing table turnover.

But how can you use table ordering to maximize table turnover?

Picture this: It’s a busy time of day and clients are queuing up, eager to have lunch or drinks with friends in a post-pandemic context. Waiting staff are trying to cater to guests’ requests, prepare tables, take orders, and serve food and drinks.

To say the least, it will be challenging to adhere to social distancing and safety guidelines. Hence, a customer may wait longer to find a seat in your premises. Additionally, your staff  will be exhausted working to make sure the table seating arrangements follow safety requirements. You’ll be missing out on revenue, which is why you need a flexible, reliable and highly customizable technology solution. GonnaOrder’s self-ordering system can help you overcome these challenges.

3 simple ways you can use our (or GonnaOrder’s) table ordering and QR menu system to increase table turnover:

  1. Self-service QR menu. Set up your own fully customized menu quickly and easily, giving your customers the option to order by scanning a QR code using their phone. The photo-based menu lists product ingredients and explanations of meals, displays food allergen information, and is easy to update. Restaurant staff will, therefore, not need to explain store items to guests and this minimizes order errors.

    QR ordering will also work when your customers are waiting to be seated. This reduces the time clients spend at the tables checking the menu and placing orders, which again increases your table turnover rates. Tables can be ready for the next customer more quickly, as your service crew does not take orders and they don’t need to sanitize physical menus.

  2. Hybrid model that combines table ordering and waiter ordering. If you don’t want to lose all interaction between clients and staff, you can use the GonnaOrder table ordering system for clients to digitally order their drinks, using the self-service system, and get your waiting staff to take meal orders separately. This model is especially useful for pubs and bar restaurants where staff serve drinks from the bar area.

    Customers can still browse the digital menu and decide in advance what meal they want before placing an order. In this way, you still manage orders faster, while clients have easy access to your menu.

  3. Full table ordering and payment service. Another way to use GonnaOrder’s table ordering system is to manage all orders directly from the admin interface. Customers pay on their mobile phones at the time of ordering, maintaining social distancing and reducing customer contact.

    GonnaOrder sends customer orders directly to your kitchen thermal printer or your POS system. Therefore, customers can order for themselves after browsing the menu and you receive and process the order conveniently. They are also able to pay directly using their preferred payment option : it’s contactless, safe and secure.

Every order now comes directly from the smartphones of our customers to the bar and kitchen! We could not imagine a better way to respect the COVID-19 guidelines. Our customers feel safer than ever before,” says Satnam Purewal, pub manager of The Red Lion in West Bromwich, UK.

Bottom lines

The hospitality business needs to innovate and align with what matters to customers: automation and safety. Introducing technology to the restaurant industry will help business owners increase revenues and make better use of their resources. Additionally, table ordering with QR menu brings convenience to the customer as it makes it easier for them to place orders.

If all the above sound interesting, create your own digital store and menu today.

Get started with GonnaOrder