GonnaOrder Help Center

Connect to WeDeliver

WeDeliver is a last-mile delivery provider available to GonnaOrder stores operating in Cyprus. The application is built on the WooDelivery platform, and the two names refer to the same application. WooDelivery lets you streamline your delivery workflow through auto-dispatch, delivery route optimization, order tracking, notification, and reporting features. You will also be able to send order updates and alerts and collect customer reviews for your deliveries.

Check the video for an overview of how you can connect your store with WeDeliver to get the platform’s benefits.


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Why you should connect with WooDelivery

WooDelivery is an advanced last-mile delivery management application that brings superior features to your business. The application enables you to support cash on delivery, manage driver earnings, and collect customer reviews for delivery.

As a merchant, you will also be able to create optimized delivery routes and support cash on delivery payments. Here are some of the benefits you enjoy by using WooDelivery:

  • Reduce the workload for your dispatchers by using the auto-dispatch feature
  • Manage and view driver earnings
  • Create optimized delivery routes or let the system do it for you
  • Real time email and SMS notifications
  • Live order tracking for customers
  • Collect ratings and reviews
  • Customize your delivery business with Add-ons and extensions

GonnaOrder sends all delivery orders and orders associated with a street address to your delivery provider. Therefore, you can view and manage all your address delivery orders on your WooDelivery merchant dashboard.


Connect your store to WooDelivery

All GonnaOrder stores in Cyprus can use WooDelivery as their last-mile delivery provider. You can connect with your existing WooDelivery account if you have one

Need a WeDeliver account?

You can contact GonnaOrder to help you get a WooDelivery merchant account.

Your WooDelivery merchant ID is the only requirement when connecting the service to GonnaOrder. The merchant ID is a string of characters that identify your account. GonnaOrder uses the WooDelivery Merchant ID to forward all delivery orders to your dashboard.

Follow these steps to retrieve your WooDelivery merchant ID:

  1. Login to your WooDelivery merchant dashboard
  2. Select your profile name from the top left
  3. Open your WooDelivery profile from the menu on the left
    Open your profile to view your Merchant ID
  4. Copy your merchant ID and proceed to connect with your GonnaOrder store
  5. Copy your Merchant ID from WooDelivery profile
    Copy your WooDelivery merchant ID

With your merchant ID copied to the clipboard, log in to your GonnaOrder store and go to Settings >Integrations. On the integrations page, click on the Connect with WeDeliver button.

Find WeDeliver integration settings
Connect with WeDeliver

Paste the WooDelivery merchant id you previously copied and click Connect.

Fill in your Merchant ID and connect
Add your WooDelivery merchant ID and connect.

After successfully connecting your store, GonnaOrder will send all delivery orders to your WooDelivery dashboard. This includes orders submitted for tables or locations associated with a street address.


Navigating the WooDelivery dashboard

WooDelivery provides an intuitive interface to help you manage your deliveries. On the dashboard, new delivery orders are added to the tasks section. Each delivery task is associated with a destination address, recipient, and description.

The WooDelivery task list
The WooDelivery task list

You can manually assign, auto-assign, or notify a delivery task to a driver by clicking on the icon under the Driver column.

Notify, manually assign or auto-assign delivery task to driver
Assign or notify driver of new tasks

Remove WooDelivery from your store

Like all other third-party applications in GonnaOrder, you can remove WeDeliver from your store and stop sending delivery orders to the platform.

To remove WeDeliver from your store, navigate to Settings >Integrations and find the WeDeliver section. Click on the Disconnect button. This should permanently remove the application from your store, and you will need to add your merchant ID again if you ever need to use WeDeliver.

Disconnect your store from WeDeliver and stop forwarding delivery orders
Remove WeDeliver from your GonnaOrder store